When you check in, we’ll greet you in the Library with our traditional welcome: a complimentary La Babia margarita served in hand-etched, azure glasses. The simple, perfectly balanced recipe honors the renowned Hacienda La Babia in Coahuila, Mexico.
Penthouse suites
Seven penthouse suites with private balconies, four suites are two-story
Culinary Concierge
Culinary Concierge to arrange culinary experiences and cultural happenings
Robes
Guayabera robes custom-made by Dos Carolinas
Coffee
Merit Roasting Co. coffee service throughout the Hotel
Library
3,700-volume library
In-room Ice Box
We don’t like minibars, so we don’t have them. Instead, we introduce you to the Hotel Emma Ice Box. The name pays homage to the South Texas icehouse, a neighborhood source of beer, snacks and camaraderie. The Hotel Emma Ice Boxes are neatly tucked away in attractive armoires serving as In-Room Pantries and stocked with local beer, farmers market provisions and ingredients for the famous La Babia margarita, which originated on one of Northern Mexico’s most prominent ranchos. The Ice Box and In-Room Pantry also provide extra room for you to store treats you’ve brought back from Pearl’s world-class restaurants and purveyors.
Frette linens
Rooftop pool
Poolside Provisions
Tranquil days of sunning and swimming are served with a side of house-made sustenance. Once a 1960s-era Pearl beer delivery truck, our Poolside Provisions bar is your al fresco source for refreshing food and drink — from made-for-sharing snacks and bright, lunchtime salads to signature frozen cocktails.
Fitness center
Complimentary cruiser bikes
House car
Reviews
4.8
3,406 reviews
5 stars
2,861
4 stars
383
3 stars
82
2 stars22
1 star
58
VL
Victoria Lucia
2 days ago
5.0
We only visited the bar and the lobby we did not stay there but we love their bar area very much and lovely lobby .
NO
Nimit Oliver
Aug 5, 2026
5.0
Amazing hotel, wonderful experience totally recommend this place anyone looking to stay somewhere amazing in San Antonio. A very special place that offers vintage luxury.
LL
Lauren
Aug 3, 2026
5.0
I stayed here with my husband for the first two nights of our honeymoon. Incredible! There is nothing like it. Just book it. Beautiful and cozy rooms, incredible service- just the best attention to detail.
CB
Carrie-Ann Barrow
Aug 2, 2026
5.0
This is our second visit to the Emma and we loved our experience just as much as the first. The service is absolutely outstanding. We love the terrace room and booked that both times. Everything from the restaurant - Supper, the bougie bar - Sternewirth, pool, gym, coffee shop, concierge service, valet staff, front desk is top shelf.
I asked to have a carrot cake delivered to our room on the first day for a special occasion and, like everything else, It was perfect!
The chocolate martini at Sternewirth was incredible as was the old fashioned - and Carlos was a phenom server! We can’t wait to go back!
KS
Keith Stewart
Aug 1, 2026
5.0
My girlfriend and I just stayed at Hotel Emma and it was one of the best hotel experiences we’ve ever had. From the moment we arrived, the entire staff treated us like royalty. The service was thoughtful, warm, and genuinely attentive without ever feeling over the top.
We did have a small preference issue with our first room (I’m tall and my girlfriend really wanted a bathtub). The team handled it perfectly. They offered clear options and ultimately moved us into a room that not only fixed the issue but completely exceeded what we were hoping for. Special thanks to Ms. Aryana and Mr. Enrique — you both went above and beyond and made the whole process seamless and stress-free. The entire staff deserves big kudos.
The bed was heavenly. The food was excellent. Everything about the property feels intentional and high-end without being stuffy. This is the standard other hotels should be chasing.
Absurdly great experience. Hotel Emma is S-tier. We’ll be back.
Check In
Check-in time is 3pm
Check Out
Check-out time is 12pm
Is There Parking At Hotel Emma?
Overnight Valet
$45.00 plus tax, to be added nightly for overnight guests.
Day Valet
$25.00 for visitors who are not staying overnight.
– Complimentary valet for patrons of Supper with validation. (Does not apply for patrons of Sternewirth.)
*Please note, valet service is not available for vehicles over 6’8”
Paid Premium Self Parking
Parking lots located at Pearl. Fees apply.
Do You Have WIFI?
Wifi is complimentary to all guests. The network is Emma Guest and does not require a password.
Is Professional Photography Allowed At Hotel Emma?
Professional photography/videography is only allowed for contracted weddings taking place at the hotel. Media visits must be arranged in advance and official press credentials are required. Hotel Emma reserves the right to ask any photographer/videographer to cease documentation at any time, should their work compromise the enjoyment of our guest experience.
Overnight hotel guests are welcome to take personal photographs or videos while enjoying their stay, so long as the images and videos are for personal, non-commercial purposes. All photographs and video must be taken with a hand-held camera (non-professional equipment).
Do You Offer Dry Cleaning & Laundry?
Monday–Saturday:
Items we pick up by 8:30am will be delivered to you by 7pm.
Express Service (Mon-Fri only):
75% Surcharge. Items we pick up by 6am will be delivered by 11am.
What Is Hotel Emma's Pet Policy?
Service animals are welcome. We follow the ADA’s definition of Service Animal: an animal specifically trained to perform a task for a disabled person. Disabilities include physical, sensory, psychiatric, intellectual or other mental disabilities.
Please note: Emotional Support animals, comfort animals, and therapy dogs are not considered service animals under Title II and Title III of the ADA.
A Pet Registration Form must be completed for all pets staying at Hotel Emma. A non-refundable cleaning fee of $250 plus tax applies to ensure that no pet allergens are left in the guestroom for any future guests.
What Is Hotel Emma's Smoking Policy?
Hotel Emma is smoke-free. Smoking is allowed in designated areas on the Pearl campus. If evidence of smoking is detected in a guest’s room, we will charge an additional fee of $500 (plus taxes) to the guest to cover cleaning.
Do You Offer Gift Cards?
Hotel Emma Gift Cards are available for purchase at our giftshop, Curio, and also online via the “Shop” link. Gift Cards are good towards any purchase at Hotel Emma but not valid at other Pearl locations. Hotel Emma Gift Cards do not expire or decrease in value.
Is Hotel Emma Cashless?
We are a cashless property. Should you require cash/change, please visit the Front Desk for assistance. For your convenience, there is also an ATM located on the lobby level.
What Is Hotel Emma's Damages Policy?
We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will, however, make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.
What Is Hotel Emma's Firearms Policy?
The safety and security of our guests and associates is of utmost importance to Hotel Emma at Pearl. This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises.
Hotel Emma recognizes that guests or visitors may legally possess firearms for a variety of legitimate purposes. This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.
Hotel premises are private property. Guests or visitors of Hotel Emma who lawfully are permitted to possess a firearm, may bring such firearm onto hotel premises for storage purposes only. Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that the firearm is:
unloaded
secured in a locked, hard-sided firearm container provided by the guest;
and securely safeguarded at all times in a guest room (or personal vehicle), except when transporting the firearm into or out of the hotel.
Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.
Questions concerning this policy or its implementation may be addressed to Hotel Emma’s Lost Prevention/ Security department.
What are the check-in and check-out times at Hotel Emma?
Check-in time is 3:00 PM, and check-out time is 12:00 PM.
Does Hotel Emma offer pet accommodations?
Yes, pets including cats and dogs are welcome at Hotel Emma. Service animals are accepted per ADA regulations, with a pet registration and cleaning fee applicable.
Is breakfast available at Hotel Emma?
Yes, breakfast is available daily with kitchen hours open 24/7, and vegan and vegetarian meal options are offered.
What accessibility features does Hotel Emma provide?
The hotel offers accessible parking, accessible elevators, and an accessible pool, ensuring mobility accessibility for guests.
Does Hotel Emma provide airport transfer and car service?
Yes, airport transfer and private car service are available to guests.
Are there fitness and wellness facilities at Hotel Emma?
Yes, Hotel Emma has a fitness center with equipment such as elliptical machines, treadmills, and free weights. Massage services are also offered.
Is parking available at Hotel Emma?
Yes, both valet parking and self-parking are available for guests.
What nearby dining options are available around Hotel Emma?
Nearby restaurants include Supper, Brasserie Mon Chou Chou, Savor, Boiler House at the Pearl, and Southerleigh Fine Food and Brewery, offering American, French, and Latin American cuisine for guests to enjoy before or after their stay.
What nearby entertainment and cultural attractions can guests visit near Hotel Emma?
Guests can explore The Park at Pearl and Pearl Brewery On The Riverwalk North, both offering arts and entertainment experiences just steps from the hotel.
How can nearby parking services assist guests at Hotel Emma?
Ace Parking is located near Hotel Emma, providing additional parking service options for guests who prefer alternatives to the hotel's valet or self-parking.
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