Holiday Inn Express & Suites San Antonio NW-Medical Area by IHG

Reviews

• AK

  ABHIJEET KUMAR

  3 days ago
  2.0
  Rooms are good & spacious but outer area & Gym is not up to the level other Holiday inn Breakfast is not good.Cost cutting is evident everywhere.Good & daily house cleaning
• IR

  Izzy “Papito” Rivera

  Oct 8, 2026
  1.0
  I don’t understand why the pictures didn’t match what we actually experienced in person… I won’t be staying here ever again… the pool area was a disaster 😡‼️… the guys at the front desk were cool, but man! 😩
• SS

  Shannon Schumann

  Oct 4, 2026
  2.0
  AC rattled off and on. Room smelled and carpet was damp. Construction on lower floors
• ED

  Efrain Delarosa

  Oct 1, 2026
  1.0
  Stains on carpet, door looked like room had been broken into before, shower didnt work, worst holiday inn i have ever stayed at
• SC

  Sharon Castillo

  Sep 19, 2026
  1.0
  I would not recommend staying at this hotel. Every time I entered the building or my room, there was a strong, musty smell that made me concerned about possible mold. My bed sheets also had old blood stains on them. The gym was honestly one of the worst hotel fitness centers I’ve ever experienced. The room smelled so strongly of mold that I couldn’t even continue my walk, and there were no weights available. Luckily, I have a gym membership elsewhere that I was able to use, but if working out at the hotel is important to you, this is definitely not the place to stay. When I went to get breakfast, I also noticed water dripping from the ceiling near the food, which I did not feel was very hygienic. The customer service was great, and I understand that some of these issues may be beyond the staff’s control. However, based on my experience, I would not recommend this hotel if you are looking for a clean, well-maintained place to stay.