Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG

Reviews

• RH

  R H

  May 8, 2026
  1.0
  Room smelled horrible, was dirty. No towels available “until they finished laundry at 1130pm”. Breakfast was meh, as simple as it gets. Pool was freezing. Not worth the price here.
• RJ

  Randy Jones

  Apr 30, 2026
  3.0
  While the service was great, the hotel is very dated with no apparent attempts to update. The breakfast was not as good as usual hotel breakfasts. The fitness center was a hole in the wall with no TV, and the treadmill quit on me part way through a run. All in, I would not recommend and won't be staying here again.
• CF

  Charles Funderburk

  Apr 30, 2026
  5.0
  The front desk staff is wonderful especially the GM but the Front Desk manager needs to learn people skills
• WV

  William Villarreal

  Apr 18, 2026
  3.0
  The hotel feels a bit outdated overall, with rooms and furniture that could definitely use some renovation. The service was average at best—around a three-star level. While staff were not rude, we didn’t encounter many particularly friendly or attentive team members either. Housekeeping was one of the weaker points. Compared to other Holiday Inn Express locations, the cleaning standards here fell short. The room was serviced daily, but it seemed limited to making the bed and replacing towels. There wasn’t much attention to detail—for example, sheets didn’t always appear to be properly checked or refreshed, and pillows were sometimes just flipped rather than replaced when needed. Overall, it wasn’t a terrible experience, but it also didn’t meet the standard I’ve come to expect from this brand.
• SS

  Stefani

  Apr 11, 2026
  1.0
  DONT STAY HERE!!! FOR THE LOVE OF YOUR LIFE. If you and your family are looking to just book a which one night or a long stay either or don’t book here. I was skeptical about staying here in the first place but it was very last minute and didn’t have much time to book somewhere. I’ll start off with the good part. The services is okay, upon looking into the reviews some ppl say that they are mean and rude. I guess it depends who it is. That’s this not okay but at least I got some nice employees. Okay where should I start. I’ll summarize… -NOT CLEAN -DANGEROUS AREA - DIRTY BED, RESTROOM, ROOM,WALLS, FLOORS -DIRTY POOL -NEGLECTED ORGANIZATION OUTSIDE All in all it’s not clean at all everything you’d expect to be at least clean is just disgusting. You walk in the hotel and it’s so cramped. The walls I kid u not have stains of a dark coffee color liquid. And it’s all over the floors going all the way up. The whole time we were there those stains remained. It was disappointing. This hotel is outdated and needs updating, there’s no actual ac vents. It’s pipes releasing air literally. That’s why it feels so humid and hot as soon as u walk in the hotel. The tables are sticky and chairs are ripped. The floors aren’t cleaned either and the hallways and so confusing and small, the hallway railings are also wood and are very dirty and sticky. They had a sticky liquid and got my shirt all dirty. It happened twice in different spots. we booked 4 rooms for 2 nights and 3 days. All the rooms smelled and felt so dang humid. It felt icky, the floors in the rooms are wooden and they were stained with liquids and so sticky. You could feel the dirt under your shoes. And it wasn’t just my room it was all four rooms I booked for family. The shower has hair in it and the towels had so much pieces of hair in every dang towel. The toilet sprays out the water when u try to flush (it wouldn’t let me flush) and the actual shower head is moldy and the water pressure is so bad. The shampoo and conditioner along with the body wash are connected to the wall and has moldy spots on the actual bottled and around them. The bathroom walls had yellow residue all over and the actual tub was stained gray. If u must stay here wear crocs or some sort of protective shoes in there. The bed had hairs and all of my family members not just me felt so itchy and uncomfortable. DONT walk barefoot anywhere. i don’t want to imagine the amount of germs this place has. Im sure there’s more but I can’t think of it right now. It’s just musty and disgusting. Don’t stay here and waste your money. They overpriced and it’s not worth it. I’d rather pay more for better service and overall quality and stay. That’s why I ended up staying here. But it’s just a rip off. -0/10

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