Best Western Sea World/Lackland AFB NW Hotel & Suites

Reviews

• KA

  Keri Alvarez

  6 days ago
  3.0
  Staff was great, breakfast was great it’s just the room was so gross. Yellow mystery stains on the sheets, bathroom was gross, shower curtain smelled musty and like onion BO. There was hair from previous guest everywhere like they didn’t even try to clean. Like there was dried soap even. Even the walls were dirty. Great staff but needs better housekeeping.
• IF

  Isamarie Figueroa

  Aug 14, 2026
  5.0
  The hotel was perfect for what I came to do in Texas, right near the Air Force graduation location. I felt safe there. They offer breakfast starting at 6 am and I found the place to be clean. I recommend it. I traveled alone. Thank U 🙏
• CC

  Castro Candelero

  Aug 11, 2026
  1.0
  I wasn't great and placed because the front lady was rude when I asked about expend another night she told me no we don't have room available but I went to the website and they have available I told her she she told me I you don't happy then leave I have to leave I'm not going to book again with them so no recomendable to book with that experience
• RC

  Rutilo Candelero

  Aug 8, 2026
  1.0
  The hole front staffing is so rude most like the Hispanic lady it was so rude and she lied to me about rom available
• GV

  Gabrielle Vasquez

  Aug 2, 2026
  3.0
  The room still had trash in it. Items from previous guest were left around the room. For example, an important card from the previous guest. The fridge had i’m assuming coke spilled in it and an ice cream cup still in the freezer. All the towels in the bathroom had a stench to them as if they weren’t cleaned and just hung to dry. The complimentary shampoo and conditioners were completely empty as well. No tissues anywhere in the room. The carpets hadn’t been vacuumed and the couch pull out bed had crumbs of food. When brought to the attention of staff, they said all we could do was ask for new towels and they’d tell their manager about it. The breakfast was good though.