Best Western Plus San Antonio East Inn & Suites

Reviews

• MR

  Miranda Redd

  2 days ago
  5.0
  Excellent customer service, they had no problems with accepting my cat or dog, alot of parking for moving trucks if needed. Thank you Best Westen for being my home away from home tonight
• MM

  Minesh Mehta

  4 days ago
  4.0
  Location is good. Rooms and motel both are neat and clean. Well maintained motel! Has wheelchair accessible parking and entrance both. Staff is very courteous and professional with cooperation to all customers.
• MS

  Maxine Symes

  Jul 3, 2026
  5.0
  We stayed here on July 1, 2026. The hotel itself was very clean, room was great. The ONLY problem my husband and I had was at breakfast. The attendant in the breakfast room was VERY touchy feely, and stood by us our whole breakfast talking. We were not interested in her views about the news, did not care if she needed to buy the new Dylan Harper tennis shoes and did not need her opinion on the Taylor Swift/Travis Kelce wedding. Other than that our stay was great.
• RA

  rafael Acevedo

  Jun 21, 2026
  1.0
  As soon as I came out of the elevator the rug was old and dirty. I had 3 nights reservation and I left after the 2nd night.the tub was black on the bottom and on the wall under the rub vent was marked by rust. I wouldn't pay $25 per night. Not recommended at all.
• TW

  Tyla Williams

  Jun 18, 2026
  5.0
  Surprisingly this was the best Best Western I have ever stayed at! We were here due to our truck broke down and in the shop across from the hotel! The hotel sent over a shuttle to pick us up, take us to the Walmart and also took us back to the shop at the end! Breakfast was what it was for Continental breakfast! Customer Service from the young lady at the front desk as well as Breakfast room and the rest of the staff was great. You would have thought I knew them for years! The hotel has definitely been remodeled and the up keep is definitely 100! I definitely have nothing bad to say about my room. There is always an outside maintenance walking around keeping the grounds clean! We also enjoyed some time in the pool that was clean and up to date as well! As a truck driver I must say I was absolutely delighted to see that we did not have to travel of 20 miles to find a hotel that met my (a women) standards! Thank you staff for all your hospitality.

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