Welcome to Staybridge Suites Plano North – Frisco, your home away from home and premier hotel in Plano.
Located at Highway 121 and Dallas North Tollway, we're 22 miles from DFW airport. Our Plano hotel is within walking distance of attractions like the Granite Park Boardwalk, Dr. Pepper Ballpark, and Arbor Hills Nature Preserve.
This hotel in Plano, TX, is minutes from major north Dallas corporations like PepsiCo, JP Morgan, and Capital One. We are adjacent to Stonebriar Centre Mall and Legacy West Shopping Center, and near the Ford Center-Dallas Cowboys Training Facility, and Grandscape shopping/dining district.
We offer spacious suites equipped with full kitchens. You will also enjoy our outdoor pool and fitness center during your stay at our hotel in Plano, TX.
Location
Certified by Staybridge Suites Plano North - Frisco by IHG • May 17, 2026
Certified by Staybridge Suites Plano North - Frisco by IHG • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.2
617 reviews
5 stars
359
4 stars
150
3 stars
43
2 stars
23
1 star
42
JM
Jason Martin
May 7, 2026
5.0
Hotel was a little dated then others iv stayed at in the past. But the location was super convenient and the customer service at the front desk definitely made up for everything else! Specifically front desk Shawna, she was very friendly and pleasant. I had went down several times for recommendations on different things I was needing in the area and she was amazing help! I know I can be a handful but she never left me feeling that way. The rooms were clean, definitely not enough towels. Everything else was standard for this type of hotel. Shawna deserves a raise! I’ll definitely be back. Thanks again - Jason Martin
KS
Kip Scannell
May 7, 2026
1.0
Front desk staff ( Shawna) was a pleasure and goes out of her way to make life easy. The housekeeping staff is also friendly and helpful.
BH
Brandt Himler
May 7, 2026
5.0
Always a great experience...great value, great location, great food, extremely comfortable, but most importantly... hardworking, wonderful, friendly, personable and accommodating people...they always know my name.
ZZ
Zane
May 3, 2026
1.0
Rude disrespectful inconsiderate rude front desk night lady I will not patronize this location ever again lady didn’t even understand a basic human body function when I asked her opinion bc she didn’t have air freshener like come on lady everyone has gas and uses the bathroom don’t be rude and inconsiderate wen u have nothing to help them I prefer places that are personal and actually care about there guest she didn’t even care wen I told her I was rating my whole stay a 1 bc my room stinks and so does her personality unfortunately
JB
Joe Blew
Apr 26, 2026
2.0
I don’t usually leave reviews, but I felt compelled to share my experience before even heading to my flight. Unfortunately, this Staybridge Suites fell well below expectations. The property feels dated, with worn furniture that gives the impression of a budget motel rather than a hotel in such a prime location.
The overall aesthetic doesn’t align with the surrounding area, which makes the experience even more disappointing. Management was another concern the GM came across as dismissive and overly talkative, without actually addressing guest needs in a meaningful way.
That said, one bright spot was a front desk associate Shawna, if I recall correctly who was exceptionally helpful and professional. She stood out as the only truly positive part of the stay.
The social hour offerings were underwhelming and lacked quality. As someone who works as a trade show market manager, I pay close attention to service standards, and it was clear the team is not aligned with what guests expect at this level.
Frequently Asked Questions About Staybridge Suites Plano North - Frisco by IHG
How much is parking at Staybridge Suites Plano North – Frisco?
Complimentary parking is available at Staybridge Suites Plano North – Frisco for hotel guests.
Can I cancel my booking at Staybridge Suites Plano North – Frisco for a full refund?
Always check the hotel's cancellation policy before booking a rate. Room cancellation is subject to rate booked at time of reservation and cancellation policy varies by rate.
Does Staybridge Suites Plano North – Frisco have a restaurant on site?
No, there is no on site restaurant at Staybridge Suites Plano North – Frisco.
Is there free breakfast available at Staybridge Suites Plano North – Frisco?
Breakfast is free with your stay at the Staybridge Suites Plano North – Frisco.
When is breakfast at Staybridge Suites Plano North – Frisco?
Breakfast at Staybridge Suites Plano North – Frisco is available from 6:30 AM to 9:30 AM.
What are the check-in and check-out times at Staybridge Suites Plano - Legacy West Area by IHG?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the hotel offer free breakfast?
Yes, a complimentary buffet breakfast is available daily.
Are pets allowed at the Staybridge Suites Plano - Legacy West Area by IHG?
Yes, dogs are welcome and pets are allowed at the property.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking.
What fitness facilities are available at the hotel?
The hotel features a fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel have enhanced sanitation and cleaning protocols?
Yes, the hotel uses commercial-grade disinfectants, enhances cleaning in common areas and guest rooms, and has employees trained in cleaning and handwashing procedures.
Is there free Wi-Fi available at the Staybridge Suites Plano - Legacy West Area?
Yes, free Wi-Fi is available in public areas of the hotel.
Are there nearby shopping and entertainment areas close to the hotel?
Yes, the hotel is adjacent to Stonebriar Centre Mall and Legacy West Shopping Center, and near Grandscape, a major shopping, dining, and entertainment district.
What nearby landmarks or attractions can guests visit around the hotel?
Guests can visit Granite Park Boardwalk, Dr. Pepper Ballpark, and Arbor Hills Nature Preserve, all within walking distance.
Are there nearby business centers and corporate offices near Staybridge Suites Plano?
Yes, the hotel is close to major corporations such as PepsiCo, Ericsson, JP Morgan, Siemens, and Capital One, as well as nearby office centers like 5550 Granite Park Office Center.
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