SureStay by Best Western Mission

Reviews

• TT

  Tegui

  May 10, 2026
  1.0
  I WOULD RATHER HAVE TAKEN MY $400 GONE TO THE CASINO AND SLEPT IN MY CAR THAN STAY HERE. NIGHT ONE: We paid for 5 nights, night one, my wife went to shower and the towels had brown stains on them, they were subtle, but noticeable. We complained to the front desk and they gave us new towels, those were dirty as well. NIGHT TWO: After the second night we found a bunch of bug bites on my baby's arm. That very day we found cockroaches as well. The hotel manager said they would refund us since we left after our 2nd day, but then they told us they would not refund us. This is the worst "hotel" (because its really a motel) ever. I have stayed at motels, and this is poor even by motel standards. I would have rather slept in my car than spend a single dollar here. CONCLUSION: Legitimately, I would have rather taken the $400 I paid and just gone to the casino and gambled it away because then I would have at least gotten to have some fun. WORST EXPERIENCE EVER. 0/10 would NOT recommend unless you literally have no other options.
• RP

  Ruth E Pechota

  May 9, 2026
  2.0
  Loud music till 3AM!!
• DG

  Daniela Guerrero

  Apr 29, 2026
  5.0
  It's a good hotel with renewed rooms
• MG

  MICHAEL GUERRA

  Mar 23, 2026
  1.0
  DONT STAY HERE!!!!! Worst check in of my life so far and hopefully never again...to start off receptionist was super rude when I asked for an ash tray for a smoking room. Then she said for me to use a cup, but with some attitude like she hadn't had any fun in a really long time. I told her she needed a candy for a little sugar in her life if you know what I mean.Then went back to room and it was infested with roaches and not to mention all the hair everywhere. We did not spend the night and management will not work with you. Never again
• LG

  Linda Guerra

  Mar 23, 2026
  1.0
  Don't waste your time or money on this hotel. Very rude upon checking in. Room was extremely filthy. LIVE and DEAD roaches in room. Multiple different types of hair in bathroom, tub, and sink. Hair on towels and bed sheets. They will do absolutely NOTHING to resolve the issues. Don't waste your time if you want to take home roaches in your belongings. See the photos for yourself that I have posted along with this review. We have reported this hotel to the health department, as well as the BBB. I'm shocked they are still able to operate this establishment.

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