Staybridge Suites Lubbock - University Area by IHG

Reviews

• KB

  Ken barney

  Jun 26, 2026
  4.0
  It has a good location most of the staff are nice and friendly the pool was out of commission more days than it was up and running when I was there very disappointing
• LS

  Leslie Seaton

  Jun 22, 2026
  5.0
  Nice hotel. Close to the college and close to lots of restaurants.
• RF

  Richard Franchek

  Jun 20, 2026
  5.0
  If you have a chance to stay here you won't be disappointed! Great clean comfortable room and very friendly staff!
• CF

  christina franchek

  Jun 7, 2026
  5.0
  Loved the pool, breakfast was gd, an just awesome place.
• MP

  Marcus Padilla

  May 8, 2026
  1.0
  Checked into and out of the hotel immediately. Booked two months in advance, showed up and was utterly disgusted. The condition of the hotel was immediately noticed. Gave it the benefit of the doubt until I had to jiggle the filthy door handle into our room. The smell was the first thing we were greeted with. The carpet nappy, the air conditioner blowing heat. The amount of dirt and debris scattered across all corners of the room. The layers of dust on the refrigerator. Pee stains all over the wall, and toilet. The poorly repaired water damaged dry wall. A rusted out, peeling, molded bath tub with standing water. Blankets and sheets with stains and holes. It was disgusting! Went down stairs to check out and the attendant knew the conditions and agreed to me leaving in search of a better hotel. Even more upsetting, I spent over an hour with IHG customer service multiple times just to be hung up on and never called back each time. For anyone looking and thinking of staying at this location please don’t!!! If this is what you are looking for, trust me, save your money, and sleep on the street curb, it’ll be equally if not better compared what this place is offering. Honestly, I do not understand how they are allowed to be operating as is.

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