Candlewood Suites League City by IHG

Reviews

• NS

  Nancy Shufflebarger

  3 days ago
  3.0
  Called and asked for early check-in, was told yes to come between 1-2:00. Came at 2:00 and was told no, come back at 3:00. Came back at 3:00 and it was way past 4:00 before we got our room. In the bedroom, the air conditioning doesn't work properly, and the closet clothes rod/hanging fixture is falling. The shear curtain: the hem is out and has mold. The kitchen did not have a coffee pot. (had to ask 4 times to get one) There are no dish towels, potholders, or anything to wash dishes with. We could not get extra silverware, dishes, or glasses, and one of the glasses is cracked. One of the light bulbs is burned out. The bathroom has mold growing on top of the shampoo, conditioner, and soap dispenser. (I tried to clean as well as I could) The shower curtain is so ripped that it's holding on with a few threads.
• AB

  Addy Beck

  Jul 4, 2026
  1.0
  if i could rate this a 0 star i would. Me and my bf went up to this location. My bf and i had originally booked at (budget inn) in texas city, upon arrival we realized it was nothing like pictures. so we called his mother and she books us this room at what seemed fairly nice nothing special. At first glance the room looked nice enough. The general manager upon our arrival was kind and helpful. Me and my bf took a nap since we drove 8-9 hrs from home. After we showered we headed to dinner. After dinner we came back to the hotel room keep in mind my bfs mom paid for this so we’d have a decent enough place to stay.(this is also because we were supposed to be getting engaged this weekend). About 1 am after dinner my bf flinches to what he replies what was that on the wall we do some digging and safe to say we found 2-3 roaches and also discovered that the house cleaners do not clean the side of the fridge in addition to behind the beds.(i’ll attach photos) anywho we start looking fond this and report it to the front desk dude. where we are told there’s nothing we can do about a refund today due to a 3rd party which alright great. now we’re out a place to stay. as my bf packs our stuff me and my bf started itching not sure if it was bed bugs or what ,but safe to say all our stuff is in the trunk and getting washed when we get back home. what was supposed to be my engagement weekend was ruined thanks to my stay. so would not recommend for 600 for 2 nights at all. and ultimately what was supposed to be an enjoyable engagement experience. i’ll be attaching the photos
• A

  さえき

  Jun 27, 2026
  1.0
  こんなに最悪のホテルには初めて泊まりました。シャワー室の仕切りが低すぎるのとシャワーカーテンが短すぎるため、バスルームがトイレまで床がびちょびちょに濡れました。床の排水も全くされません。ドライヤーの線が固定されているため、びちょびちょの床のバスルームの中で使わなければいけませんでした。ドライヤーは温風が出ないため髪が乾きません。 ベッドサイドの電気がつかず、充電できるようなものもありません。テレビも古くてびっくりしましあ。2泊の予定でしたが、キャンセルするつもりです。
• SH

  Sam Holt

  Jun 8, 2026
  5.0
  Misty and Leslie were very helpful in relocating us to ADA room we needed. Professional, courteous and efficient when there was a hotel staff lack of communication the day before. Thank you Misty and Leslie; you are the reason for this review. To be clear, their service to us was very beyond their 'job' as other staff said ADA couldn't be guaranteed even though we paid for same. We trust these staff members will be acknowledged for the example they have set. Thank you ladies.
• SS

  Stephanie

  Jun 7, 2026
  1.0
  Our room was beyond filthy! The floors turned our feet/socks black. The smell of the room was awful! What was the worst part? The ROACHES!!! The bathroom had small baby roaches crawling around. The tv's are very old and outdated, all are, whether they're the Samsung brand or not, old tvs. The AC didn't work that well either. The smell in our room was so strong from whatever they used to clean it was hard to deal with. The smell of the elevator was pretty rough as well. They only havev1 nightstand which is very inconvenient when more than one person is in the room. The cart to bring in luggage on was so dirty it looked like someone had brought car motors in on them. We will not stay here again. The roaches & nasty floors was enough for us. I have photos and videos of the roaches on walls and the floor. It was pretty gross!

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