Kemah Boardwalk

Reviews

• ER

  Enyinna Ayna - Realtor

  1 day ago
  5.0
  This is one place you can probably spend all day on rides, or watching them, shopping, eating and just generally having fun with family or friends. With the City pass, one can get a good amount of savings instead of paying for each ride separately. Though several things like some boat rides and the zipline, were not included in the City pass. It was definitely a fun place to visit!
• MK

  M S Khalid

  1 day ago
  4.0
  Kemah Boardwalk 🎡🌊 A beautiful waterfront destination that’s perfect for families. There are plenty of rides, restaurants, shops, and attractions to keep everyone entertained, especially kids. It does get quite crowded on weekends, so expect to wait around 15–20 minutes for popular rides. Overall, it’s a fun place to spend an afternoon or evening and is definitely worth a visit!
• GW

  God's Princess Warriors

  Jul 17, 2026
  5.0
  This is going to be a 2 part review. First of all we had a blast both times and plann8mg to go again. Every single employee except one seemed to love there job. They are so professional andbI really value that. Now the first time we went it was on a week day and we was able to ride everything several t8mes times and it was worth buying the bracelet the next time we went on the 4th and I wasted my money because the lines was so long we only rode 3 rides and it was miserable. I dont know what that tall yower thing is but it is noy working and that roller coaster is way to rough for this old lady but it was fun
• JD

  James Daniel

  Jul 14, 2026
  5.0
  Last Thursday evening, after enjoying dinner nearby, our family decided to spend a couple of hours at the Kemah Boardwalk, and it turned out to be the perfect way to end the day. Sometimes it’s the simple, unplanned moments that become the most memorable, and that’s exactly what this visit was for us. There’s something special about walking along the waterfront as the sun begins to set and the lights around the boardwalk come alive. The atmosphere was fun, relaxing, and full of energy. Between the beautiful views of the bay, the music, the rides, and all the families enjoying the evening together, it felt like the perfect place to unwind. Our twin daughters had such a great time exploring the boardwalk and enjoying the attractions. Seeing their excitement and hearing their laughter reminded us why we love taking little family adventures like this. As parents, those are the moments we treasure most—not because of how much we do, but because of the memories we create together. Even though we were only there for a couple of hours, we never felt rushed or like we had to fit everything in. Kemah Boardwalk has a way of making you slow down, enjoy the moment, and appreciate being with the people you love. The entire area was clean, welcoming, and well maintained, and everyone we encountered was friendly and helpful. One of the things we appreciated most is that Kemah Boardwalk truly has something for everyone. Whether you’re looking for rides, great restaurants, shopping, live entertainment, or simply a peaceful evening stroll along the water, it’s an incredible destination. Thank you to everyone who helps make Kemah Boardwalk such a wonderful place for families. Our visit may have only lasted a couple of hours, but the memories we made will last much longer. We’ll definitely be back the next time we’re in the area, and we highly recommend it to anyone looking for a fun, relaxing, and memorable evening with family or friends.
• JP

  J’Lea Patterson

  Jun 25, 2026
  1.0
  Our first visit to Kemah with our friends and family was completely overshadowed by one of the worst customer service experiences we’ve ever had. The issue began with Mia. She initially charged us $32, and the transaction successfully appeared on our credit card. When we showed her the charge, she insisted it had not gone through and repeatedly claimed it was just a “ghost charge.” That turned out to be false—the charge had in fact processed. While mistakes happen, what was unacceptable was her attitude afterward. She never apologized for the confusion or acknowledged the inconvenience. Instead, she stepped aside, rolled her eyes throughout the conversation, acted incredibly snarky, and left the situation for her manager to handle. Unfortunately, the manager, Addyson, only made things worse. Rather than listening to our concerns or showing any professionalism, she was dismissive and defensive from the start. She repeatedly told us, “I handled it,” and “I talked to her already,” as if that should have ended the conversation, despite the issue still not being resolved. When we asked to speak with someone above her, she refused to provide her supervisor or help us escalate the matter. What should have taken just a few minutes turned into an unnecessarily long ordeal. After an extensive wait, higher-ups finally became involved, and the situation was ultimately resolved, but only because they stepped in. Had they not, we likely would have left with no resolution at all. It’s incredibly disappointing that our very first experience at Kemah was tainted by employees who showed no accountability, no apology, and very little respect for paying customers. Customer service isn’t just about fixing mistakes, it’s about how you treat people when those mistakes happen. In that regard, both Mia and Addyson failed completely. The only bright spot of the entire experience was Paul, Quinn, and Leo. Once they became involved, they treated us with respect, listened to our concerns, and helped get the situation resolved professionally. They were the only reason this experience ended on a somewhat positive note, and they deserve recognition for doing what should have been done from the very beginning.

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