The Post Oak Hotel at Uptown Houston

Reviews

• RB

  Rimona Beverly

  4 days ago
  5.0
  This was by far the MOST WONDERFUL HOTEL EXPERIENCE I EVER HAD‼️ Everything was OUTSTANDING‼️ The front desk was so customer friendly provided great service upon checking in but let me back up to the gentleman at the valet a bell hop service….those men deserve recognition as well they were sharp an on the job….so back to check in omg customer service I was escorted to the hotel they made sure I knew all the near by restaurants with recommendations as well as fine dining inside the restaurant….as we went to our room we were not just greeted an welcomed by the bellhops valet an front desk housekeeper an ground keeper were so friendly and hospitality everyone was extremely polite….the room the view was all worth it…as we prepared my daughter for her prom night they brought us up complimentary fruit…an to add a cherry on top the came sn cleaned the room without even having to be asked an turned down the bed left a sweet treat and a bottle of water bedside along with a pair of slipper….lights were nice and dim an the shades were drawn so you could see the skyline light…..omg if you haven’t booked if only for 1 night go‼️‼️ you won’t regret it I’m going back as I didn’t get a chance to enjoy the beautiful pool
• KA

  Kiwanda Andrews

  May 12, 2026
  5.0
  I truly wish there was a Post Oak Hotel in every state. Our entire stay was absolutely perfect — from the atmosphere to the service and attention to detail. It was the perfect location for business meetings, and the restaurants were outstanding. Mastro’s was exceptional, and my husband and I also had the opportunity to experience the spa, which was just as amazing. What impressed me most was the level of care and detail throughout the entire property. Everything felt clean, polished, organized, and thoughtfully designed. As someone with OCD, cleanliness is extremely important to me, and this hotel exceeded my expectations in every way. You can truly tell they prioritize excellence and the guest experience. We will definitely be returning. The Andrews
• TT

  Tamaya

  May 7, 2026
  5.0
  I had a wonderful time at the post oak for a staycation. I went to the pool and was helped by Naomi and Tyrese. They were very accommodating and made my experience comfortable. I will come back again and again!
• SG

  Sarah Gardner

  May 5, 2026
  5.0
  I stayed at The Post Oak Hotel at Uptown Houston for 3 days recently, and the experience was amazing. Everything was perfect from the luxury rooms to the service and overall atmosphere. I really enjoyed my stay and had a great time. Highly recommended!
• RM

  Rene Mathieu

  May 4, 2026
  1.0
  I chose The Post Oak Hotel at Uptown Houston to celebrate our 38th wedding anniversary, expecting the flawless, five-star experience the property so prominently advertises. Unfortunately, the reality fell well short of those promises. We booked a couples Ayurvedic massage at the spa, followed by lunch at Bloom & Bee. While the massage itself was performed as described, the level of attentiveness was lacking. I requested green tea, which never arrived—an avoidable oversight that set the tone for the rest of the experience. The more significant disappointment came with lunch. Two hours before our scheduled reservation, we were informed that the restaurant would be closing early and that we were being moved to the pool area. While the weather was pleasant and we accepted the change, the execution was unacceptable. It took 1 hour and 45 minutes for a very simple order—of appetizers and a sandwiches—to be served. Unacceptable... The only redeeming aspect of the entire afternoon was the professionalism and courtesy of our waitress, who was sincerely apologetic for the delays. For a property that positions itself as Texas’ only Forbes Five-Star hotel, with pricing to match, this experience was deeply disappointing. I was willing to pay a premium for a seamless, memorable celebration. Instead, the day was marked by poor coordination, lack of attention to detail, and service breakdowns. Regrettably, this will be our last visit.

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