Staybridge Suites Houston IAH - Beltway 8 by IHG

Reviews

• JM

  Joy Massey

  Jun 19, 2026
  1.0
  The hotel smelled horrible. We had 3 rooms. One had no ac and an industrial fan plugged in with a window open, one smelled horrible, one wasn't very clean with hair in the shower and sticky carpet. The front desk clerk changed the room with the fan quickly when asked. The front lobby had bugs on the floor and a little frog.
• JH

  Jesse Hsin

  Jun 18, 2026
  5.0
  I want to give a thumb up to this hotel. I booked this hotel for our flight the next day, and my wife checked the reviews which made her worry a lot - for dirty rooms and especially for roaches. None of these were true. Rooms were super clean, corridors had a scent of cleaner. They newly painted the walls. I booked a 1BR suite and apprently this type of room were sold at the afternoon I arrived. The front desk staff looked at me, my wife, and 3 kids, asked me if I stayed for one day only. I said yes and he gave us the room key which surprised us when we opened the door. The font desk boy was so nice he gave us a huge 2 BR suite with 2 Queen size and 1 King size beds. Moreover, this hotel even has free laudry. Yes, free laundry, a laundry room with washers and dryers you do not need to prepare any coins or precharge a laundry card which you use only once. I cannot be satisfied anymore with this Staybridge Suites Houston IAH. The only thing I think it can improve is the key card was easily failed to work. We replaced a key card twice in a day. Overall it's a really good hotel for airport access and I highly recommend it.
• DT

  DOUBLE TRUCKING

  Jun 12, 2026
  4.0
  Rooms have full size fridge , 2 eye stove, microwave ,dishwasher, and dishes. TV was stuck with Spanish menu and remote wouldn't turn to English and house keeping was decent tho you could tell when someone else did the room. They have breakfast and mon thru weds they also have dinner.
• MM

  Mike

  Jun 9, 2026
  1.0
  I have been staying at IHG hotels since 2013. We got 2 room and the refrigerator in on of the rooms made a noise all night. Ask if we could get another room in the morning, they said no problem. Came back at lunch and the woman working the desk was extremely rude and condescending. No ice machines.. or they dont work. I will never stay here again, this was a Staybridge i usually stay at candlewood. Anyway dont wast your money, they act like there doing you a favor. Worst hotel i have ever stayed at.
• CF

  Chelsea Frantz

  Jun 6, 2026
  1.0
  I was extremely disappointed with my stay. The most concerning issue was the presence of roaches in the room, which was completely unacceptable and not something I expected from a hotel at this price point. I chose this property because I wanted to treat myself to a more comfortable stay, but in hindsight, I could have booked a less expensive hotel in the same area and had a better overall experience. The complimentary breakfast did not make up for the shortcomings, especially considering there are several dining options nearby. The room itself was underwhelming. The beds were smaller than expected relative to the size of the room, and the television was both small and awkwardly positioned. The pillows were excessively dense and soft, causing my head to sink in uncomfortably throughout the night. The bathroom was extremely cramped. There was very little space to move around, and the door handle was broken, appearing as though it had been damaged for some time without being repaired. Temperature control was another major issue. After checking in, I set the air conditioner to 69°F and left for approximately three hours. When I returned, the room was still around 75°F. Later, the unit overcompensated and made the room uncomfortably cold, forcing me to adjust the temperature again during the night. The breakfast selection was also disappointing. There was no traditional breakfast meat such as bacon or sausage. Instead, there were small pieces of ham or possibly Canadian bacon, along with a Mexican-style omelet, which may not appeal to all guests. Overall, the room quality, maintenance issues, comfort level, and cleanliness concerns did not justify the price paid. Unfortunately, I would not choose to stay here again.

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