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Business Details
About
Travel Agency
Since 1991, Excelsior Travel & Tours has been a beacon of adventure for passionate travelers looking to explore the world's hidden gems. With their humble beginnings in 1991, this esteemed travel agency has blossomed into a flourishing institution providing three conveniently located branches in the bustling city of Houston, and now a dedicated team of travel enthusiasts at Katy Freeway, right inside the heart of H-E-B Store. At Excelsior Travel & Tours, your travel dreams are brought to life through their expertise and dedication to crafting unforgettable experiences.
Location
Excelsior Travel & Tours
Inside H-E-B Store, 9710 Katy Fwy Suite 140, Houston, TX
77055, United States
Hours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.