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Shelby Moore
Aug 15, 2026
Unmatched VIP Service for Our Grandson's 3rd Birthday! ⭐⭐⭐⭐⭐
We’ve loved dining here in the past, but the way the team handled our grandson’s 3rd birthday party took things to an entirely new level. They provided a true VIP experience from start to finish, treating our family like royalty and making sure the entire celebration felt extra special.
Masterclass in Leadership: Stephen & Matthew
Managers Stephen and Matthew set the gold standard for high-touch customer service. From coordinating our table setup to quietly managing the pacing of the meal, their presence made the entire event feel completely seamless. Leading a service team during a high-energy toddler’s birthday party can be a challenge, but their proactive check-ins, sharp eye for detail, and hands-on guidance ensured everything went off without a single hitch.
World-Class Service: Devon
Our server, Devon, delivered elite hospitality with warmth and genuine energy. Devon anticipated our needs before we could even ask, kept every drink filled, and timed the food perfectly so the kids never got restless. Most importantly, Devon gave our birthday boy the absolute spotlight, turning what could have been a standard meal into an extraordinary family memory.
Final Thoughts: Stephen, Matthew, and Devon prove what top-tier leadership and dedicated service look like. Exceptional care like this is hard to find—give these three a raise!
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Shelby Moore
Aug 15, 2026
If I could give 100 stars, it still wouldn’t be enough! We came to the Downtown Aquarium to celebrate my son’s 3rd birthday, and the entire experience was nothing short of legendary. The manager, Matthew, set the tone immediately by personally greeting us with royal hospitality, making us feel like absolute VIPs and catering to our every need. Then came our server, Mr. Devin, who delivered flawless, attentive, and joyful service from start to finish. He treated our toddler like absolute royalty and never missed a single detail. As longtime Landry’s members, we expect great things, but Matthew and Mr. Devon completely shattered all expectations. They turned a simple birthday outing into pure magic!
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Shelby Moore
Aug 15, 2026
If I could give the Downtown Aquarium 100 stars, I would! We came here to celebrate my son’s 3rd birthday, and it turned into an absolute masterclass in world-class hospitality. The manager, Matthew, is a true rockstar—he didn't just manage the floor, he personally welcomed our family with the kind of warmth and VIP treatment you usually only see in five-star luxury resorts. He anticipated our every need, made our toddler feel like the center of the universe, and took our experience from great to unforgettable. We’ve been loyal Landry’s members for years, but this visit blew every expectation out of the water. Matthew, you made a 3-year-old’s dream birthday come true!
Decided to take the kiddos here on a last minute summer adventure locally and was super pleasantly surprised. Yes, super recommend to purchase tickets before arriving and adding to your wallet...we were inside the building with ZERO wait time, on a Sunday morning. Having the All Day Pass just made everything so easy and fun. They loved the splash pad area after having an amazing lunch in the restaurant! Still can't pick if the Trout or the Salmon was better, so if you can, order both. Our server, the Italian Steven, was super friendly and attentive...we didn't need for anything. Don't have enough great things to say about the staff or this place...DO recommend also to bring an extra t-shirt and socks, at least, for the kids if you're planning to use the splash pad for the ride home.
We had a good time at the Aquarium, but I was honestly surprised by how small it was. We made it through the exhibits much quicker than expected, so if you’re planning a visit, just know it doesn’t take very long to see everything.
The restaurant was definitely the highlight of our visit! Our server, Sam, was absolutely amazing…friendly, attentive, and on top of everything from start to finish. Thank you, Sam, for making our meal so enjoyable!
We ordered the Shrimp Scampi Ravioli (definitely get the extra sauce it was worth it!), the Mango Tango Salmon, Ragin’ Cajun Pasta, and the Sirloin Steak with mashed potatoes and vegetables. Everything was delicious, and the portions were satisfying.
Before we left, we stopped by the gift shop, and I have to mention how beautiful the earrings were. They had some really unique and pretty jewelry.
Overall, while I wish the aquarium itself had been larger, the restaurant, excellent service, and gift shop made the visit worthwhile.