Best Western Plus Pearland/Houston Medical Center Hotel

Reviews

• JN

  James N

  Aug 15, 2026
  2.0
  roomy room with modern style design. However, closet space is next to zero, just corner space at front door (see photo). Bathroom sink water pressure is limited to low-med. Towers are thin and rough. Coffee supply is very limited. Pillows are flat. Front desk clerk at the time of check-in was cold, not smiling at all.
• MS

  Mohammed Amin Salmany

  Jul 1, 2026
  5.0
  Great 👌
• FF

  FreakY

  Jun 25, 2026
  2.0
  My Stay Was Good, But I Have A Serious Concern About The Housekeeping Service. While I Was Sleeping, I Suddenly Realized That There Were Two Female Housekeeping Staff Standing Inside My Room Asking If They Could Clean It. Seriously, How Can You Enter A Guest's Room If There Is No Response? This Was A Major Invasion Of Privacy And Made Me Feel Very Uncomfortable. The Location Also Isn't Great. One Suggestion Please Provide Complimentary Water Bottles In The Rooms Like Most Other Hotels Do. It's A Basic Amenity That Guests Expect And Would Make The Stay Much More Comfortable.
• KK

  Kamilla Khalikova

  Jun 24, 2026
  5.0
  A good hotel; our room was spacious and equipped with a large TV, a microwave, and a hairdryer. The bed linen was spotless and crisp—something that really impressed me. The location is excellent, just five minutes from downtown. Breakfast was good, and the receptionist was very sweet. Everything was simply wonderful! We came for the World Cup and managed to book a room at a reasonable price at the last minute.
• MM

  Me

  Jun 15, 2026
  1.0
  This was one of the worst hotel stays I’ve ever experienced. We stayed one night while visiting a family member in the hospital and chose this hotel because of its positive reviews. Unfortunately, our experience was nothing like what we expected. The room looked clean, but the air conditioner was broken and could not cool the room. It also made a loud noise all night. Maintenance confirmed it was broken, yet we were told there were no other rooms available. Between the hot room, uncomfortable beds, and paper-thin walls, no one in my family got any sleep. We could hear conversations, footsteps, and noise from neighboring rooms and other floors throughout the night. To make matters worse, manager Keanna later claimed they she called and left a voicemail, which never happened. There was no missed call and no message. It definitely was a lie. Read all the reviews on google. The ones that are good are not even close to being correct!! If sleep and comfort are important to you, I would strongly recommend staying somewhere else. We left exhausted and extremely disappointed. By no means did they care to make things better for us. The worst hotel stay ever!!

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