Best Western Plus Arlington North Hotel & Suites

Reviews

• RR

  Russ

  3 days ago
  5.0
  Great place. Great breakfast. Great rooms.
• SC

  Sushmitha Chatna

  May 1, 2026
  5.0
  Had a really good stay overall. The hotel was clean, comfortable, and everything just worked the way you’d expect. Sooah at the front desk stood out, she was friendly, quick, and made check-in super easy without making it feel rushed. It’s those small interactions that make a place feel more welcoming. Would definitely stay here again.
• DH

  DIANE HEIDE

  Apr 28, 2026
  3.0
  We slept great here. Very comfortable bed and large room. BUT, this room needs a good vacuuming, including the curtains, behind the curtains, around the nightstands and lamp. The rooms are dated, but I don't really care if they are clean and in good shape. The first room we got had a queen mattress on a king bedframe! Never seen that before!!! Haha. We asked for a different room.
• JJ

  Jay

  Apr 18, 2026
  1.0
  Stayed here during our trip and would not return. The room itself was okay, but the breakfast experience was unacceptable. The biggest issue was finding mould on the breakfast muffins, which is a serious hygiene and food safety concern. When this was pointed out to staff, there was no apology. The reaction came across as dismissive, and the food was simply replaced and no proper clean down of the shelving was done. That did not inspire confidence at all. On top of that, breakfast items were not being replenished quickly enough, and the breakfast staff were not especially friendly or proactive. The room was acceptable, but the service and food standards were not.
• VD

  Veronica Drabek

  Mar 23, 2026
  2.0
  We had issues with this stay from the moment I booked the location. Within five minutes of making the reservation, I realized I had selected the wrong location, but I was not allowed to cancel the room. As a result, we had to drive about 30 minutes out of our way. When we arrived, there were several people smoking outside near the back entrance, and the back door was unlocked, meaning our room key was not required to enter the property. This raised some safety concerns. The room itself appeared older, and the carpet clearly needed to be cleaned. There was also a significant amount of traffic noise, which made it difficult to get a good night’s sleep. We noticed several tiny spiders coming out of the bathroom sink as well. Our room did not have any washcloths, so I had to go to the front desk to request them. Unfortunately, one of the washcloths I received was dirty. The shower also had no hot water and did not drain properly. During breakfast, we overheard other guests making similar complaints. The breakfast itself was disappointing—the coffee machine was not working, the food quality was poor, and they were out of most of the juice options. The only positive thing I can say is that the staff was very kind and polite when I brought these issues to their attention. This location is listed as a “Plus” property, but unfortunately there was nothing about our experience that reflected that. We are rewards members and, so far, this has been the worst stay we have had.

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