Best Western Giddings Inn & Suites

Reviews

• MR

  Mark Roden

  May 30, 2026
  4.0
  Very strange hotel. We pulled up to the door locked and you had to call the front desk to be let in at 5PM on a Saturday. A very surly check in guy would not let in our ESA dog in after demanding paperwork. As a side note, no idea why W Hotels and the like allow our ESA with open arms and I’m happy to pay what is needed. I booked a non-refundable rate, but I think I am glad we went elsewhere as crime must be a critical problem with doors locked during the day and run down cars in the parking lot. Best to drive on from this one. Edit: Well, the fact they are not charging me for the night is a huge gesture of goodwill, so no harm, no foul. While they are correct ESA Animals are not required by law to be admitted, having an extra charge or fee would make it easier on folks traveling with pets. Thank you.
• GG

  Greg

  May 11, 2026
  1.0
  It was just a wonky experience from start to finish. First, you have to get let into the building, which isn’t routine for most hotels. I picked up the phone to be let in, and was basically interviewed over the phone as to why I was there. It was just novice-hour from the start. I finally get let into the building, check in, and go searching for the luggage cart. The one and only broken luggage cart had wheels that functioned about as well as 30 year old casters on a Walmart shopping cart. Everything about it was inconvenient. Warning: moving the luggage cart over 0 mph makes the wheels vibrate violently. Within minutes after getting to my room (post an 18 hour straight-through drive to get there), my room phone starts blowing up nonstop. After the second call, I answered — it was the front desk asking me to return the cart. Um, yeah, when I unload it and actually have a second to do it. I had literally gotten to my room maybe 5 minutes prior to the phone calls. There were 3 people in the hotel. Literally 3. Me and 2 other cars in the parking lot…yet oddly, the man working said there were no more rooms available on the nearly empty 3rd floor, AND he put us three tenants practically on top of each other so we could hear everything the room above us was doing. It was just a super lousy experience overall. Not friendly staff, crappy amenities, cold interactions with the short heavier-set man working there. Definitely not staying at Best Westerns anymore. They were already usually a last choice for me as it is, but I picked this one because it was supposedly the “newest” hotel in the area. Seriously, just stay in the trailer park directly behind it. Everything about it looked nicer than actually staying at the hotel. Annnd we await the insincere, zero action response filled with meaningless words, excuses and zero give a crap, from best western staff. I’m excited to see how little they care in their responses. Don’t fail us (yet again) Best Western!! Really make us proud with the worst response you can muster up —come on, you got this!!
• SR

  Steve Royall

  Apr 15, 2026
  2.0
  Clean rooms the man checking me was as friendly as a rock
• ZS

  Zachary Smith

  Jan 29, 2026
  1.0
  They treat you like a criminal here. Won't even let you walk into the building unless you call for permission and God forbid you forget your key in your room. I've included a photo of what they have on the doors 100% won't recommend this and will be telling my hotel lady to get elsewhere next time for me and all my employees

Frequently Asked Questions About Best Western Giddings Inn & Suites