Holiday Inn Express & Suites Dallas-Frisco NW Toyota Stdm by IHG

Reviews

• MD

  Michael Dowding

  3 days ago
  4.0
  Was a nice stay for what we needed, was passing through on the way to Austin. Room was spacious and comfortable, lots of construction around the hotel and it's a shared parking lot/pool with another hotel.
• SL

  Serena Liao

  6 days ago
  5.0
  The hotel is very new, very spacious and rooms are very clean, bed is very comfortable! offers everything I need. Could use more frequent cleaning for common area though.
• DT

  David Thomas

  Aug 11, 2026
  5.0
  Excellent location, exceptional staff quick easy check in! Some of the best coffee you can get in a hotel and thats saying alot! If you're in the area this is a must stay location. I do every time I'm in for work.
• AM

  Augusto César F. De Moraes

  Aug 3, 2026
  1.0
  I was disappointed with the customer service. I accidentally left my personalized YETI Rambler at the hotel, and the staff confirmed they had found it. I offered to pay for everything, including a prepaid shipping label, and only asked if they could place it in a small box so UPS/FedEx could pick it up. Unfortunately, the manager said they would not do it because they didn’t want to take the time. It was frustrating to see such little willingness to help a guest with a simple request. I expected much better customer service.
• BH

  Benjamin Hatch

  Jul 14, 2026
  5.0
  Super friendly staff. Great overall location.