Brand Certified
Hotel Indigo El Paso Downtown by IHG
4.2(2,461 reviews)
Certified by Hotel Indigo El Paso Downtown by IHG • Jun 21, 2026
Business Details
325 N. Kansas Street, El Paso, TX
79901, United States
Certified by Hotel Indigo El Paso Downtown by IHG • Jun 21, 2026
(915) 532-5200
Certified by Hotel Indigo El Paso Downtown by IHG • Jun 21, 2026
https://www.ihg.com/hotels/us/en/el-paso/elpin/hoteldetail
Certified by Hotel Indigo El Paso Downtown by IHG • Jun 21, 2026
About
Certified by Hotel Indigo El Paso Downtown by IHG • Jun 21, 2026
HotelWedding VenueConference CenterBusiness Meeting LocationsHotel Indigo
At Hotel Indigo® El Paso, mid-century architecture meets contemporary design in the middle of a bustling West Texas metropolis formed on a lively blend of Mexican and American culture. The hotel mixes El Paso history — our building was once home to the 1960s-era Downtowner Motor Inn — with the spirit of today’s downtown. Wake up to locally grown and roasted coffee, cool off in our fifth-floor outdoor pool and watch desert sunsets from our floor-to-ceiling windows. After you venture to the Franklin Mountains, Chihuahuan Desert and Rio Grande, explore relaxation in your luxurious guest room; unique décor, plush linens, spa-inspired showers and spacious work areas welcome you back
Location
Certified by Hotel Indigo El Paso Downtown by IHG • Jun 21, 2026
Hotel Indigo El Paso Downtown by IHG
325 N. Kansas Street, El Paso, TX
79901, United States
Hours
Certified by Hotel Indigo El Paso Downtown by IHG • Jun 21, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.2
2,461 reviews
5 stars
1,519
4 stars
494
3 stars
135
2 stars
99
1 star
214
- GFGabby Franklin2 days ago5.0This is a beautiful hotel, and a heated pool.Say what!! We have One of our performers staying here and it's beautiful, easy to check in and comfortable rooms. So jealous! If you're looking for something to do this weekend, June 27th Burlesque & Comedy Show * mention the sad and get an additional raffle ticket. @bonez_n_gabby @goldenlegendschampionchallenge @gabbys_kiss
- ONoscar nunez6 days ago3.0Usually, my wife and I stay at Hotel Indigo in downtown El Paso, Texas, and we have never had any issues—until this past Saturday, June 20th. The AC stopped working, and the temperature reached 89 degrees Fahrenheit. We reported the issue, and a technician was sent to our room, but after two hours, the problem was still not resolved. We ended up leaving early because it was very hot inside the room. I mentioned the issue to the front desk staff, but they neither offered a discount nor provided a formal apology. I would reconsider staying there again.
- THTim Hammond6 days ago3.0Very standard. Did not like that the room didn't have a mini fridge. Hotel didnt necessarily have its own restaurant. The restaurant in the lobby was not good for the price.
- MFMichael FreckerJun 20, 20265.0Great hotel! Pool deck is wonderful, every interaction with staff was very pleasant! Rooms were clean and modern. Bed was exceptionally comfortable! I would stay here again for sure!
- NDNot DisclosedJun 10, 20264.0Convenient location and I appreciated that they had valet parking exclusively to assure that my car was secure and that nobody else could park too close to other vehicles. It was great to be walking distance to meetings. I liked that the building and decor was eclectic it has character! Vintage but also funky. The lounge on the 5th floor was nice, patio adjacent was comfortable I ordered dinner and ate outside enjoying the sunset. The hotel staff were professional and friendly. The gym was well equipped. Rooms were just right for rest and work. If you are a light sleeper you can hear road noise and walls between rooms seemed thin so bring ear plugs I do think this hotel is more appropriate for adults only working professionals maybe in town for business not small children/families. Kids would ruin the vibe.
Frequently Asked Questions About Hotel Indigo El Paso Downtown by IHG
Is Hotel Indigo El Paso Downtown by IHG suitable for business travelers?
Yes, Hotel Indigo El Paso Downtown by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo El Paso Downtown by IHG have a loyalty program?
Yes, Hotel Indigo El Paso Downtown by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo El Paso Downtown by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo El Paso Downtown by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo El Paso Downtown by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo El Paso Downtown by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo El Paso Downtown by IHG?
Check-in time is 15:00 and check-out time is 11:00.
Does the hotel have accessible parking for guests with mobility needs?
Yes, Hotel Indigo El Paso Downtown by IHG offers accessible parking for guests.
Is there a fitness center available for guests at Hotel Indigo El Paso Downtown?
Yes, the hotel has a free fitness center with elliptical machines and free weights available for guests.
Are pets welcome at Hotel Indigo El Paso Downtown by IHG?
Yes, pets are welcome at this hotel.
What dining options are available within Hotel Indigo El Paso Downtown?
The hotel features one restaurant and a bar for guest dining and refreshments.
Does the hotel provide concierge services and business facilities?
Yes, the hotel has a concierge and a business center available for guests.
What measures has Hotel Indigo El Paso Downtown taken for sanitation and guest safety?
The hotel uses commercial grade disinfectants, performs enhanced cleaning of common areas and guest rooms, has employees trained in hand washing and cleaning procedures, and provides sanitizer. Contactless check-in and check-out are also available.
Where can guests find nearby dining options close to Hotel Indigo El Paso Downtown?
Guests can explore nearby restaurants such as Downtowner, Circa 1963, Mamacitas, ELEMI Restaurant, Macs Place Restaurant, The Reagan, Leo's, Mac's Downtown, Luigi's Homestyle Pizza, and Oak & Antler American Tavern for diverse dining experiences.
Are there nearby bars and lounges where guests can enjoy evening entertainment?
Yes, nearby lounges and bars include The Berkeley Cocktail Lounge, The Network, Circa 1963, Oak & Antler American Tavern, Leo's Bar, and 324 N Stanton St Parking which also offers bar services.
What nearby amenities can help guests with transportation and parking during their stay?
Guests can find nearby parking options such as Diversified Parking and 324 N Stanton St Parking for convenient vehicle parking during their stay.
Brand Certified Facts from Hotel Indigo El Paso Downtown by IHG
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Certified June 21, 2026Yext Knowledge Graph
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