Holiday Inn Express & Suites Denton South by IHG

Reviews

• VW

  Van Warren

  Sep 28, 2026
  1.0
  My family and I recently checked into the Holiday Inn South in Denton, Texas. The baseline amenities were nominally intact—beds made, fresh towels waiting. But beyond that thin veneer of hospitality lay a sequence of mechanical malfunctions so profound they practically demanded a traveling plumber in our entourage. 1. Ground Zero: The Delta Roulette Faucet Our introduction to the room was the bathroom sink. It featured a washerless faucet whose handle spun in frictionless perpetuity, round and round with zero mechanical resistance. While you could coax water out with sheer persistence, modulating the temperature was out of the question. It was pure plumbing roulette: spin the wheel, place your bets, and prepare for either scalding heat or icy shock. Given that a bathroom sink is the primary workhorse of any hotel room, this was an exhausting greeting card. 2. The Gravity-Defying Toilet Seat Greeting card number two wandered into domestic diplomacy. In our household, gentlemen stand, ladies sit, and leaving the seat unattended or sprayed carries severe domestic penalties. Unfortunately, this wall-mounted commode was installed such that the seat flatly refused to stay vertical. Gravity won every single time. Attempting to manage personal logistics with one hand while manually levitating a questionably hygienic toilet seat with the other requires a level of gymnastic coordination no weary traveler should be forced to deploy. 3. The Coup de Grâce: Low-Flow Hydrodynamics Then came the shower. We do not ask for a five-star spa experience, but we do expect actual water with measurable hydraulic pressure. On the fourth floor in Denton, the showerhead produced a trickle so timid you felt you could feed the water back into the pipe with minimal effort. Between whatever flow restrictors were choking the line and the vertical head loss, a basic rinse turned into a geological epoch. There is a practical flaw in extreme water conservation: if the shower must run infinitely long to rinse off soap, the cumulative water wasted approaches infinity. 4. Housekeeping & Maintenance on Standby To their credit, the staff were genuinely pleasant and courteous. However, room upkeep evidently operated on a self-service philosophy. Towels and toilet paper required repeated supply runs to the front desk. We held out hope that maintenance or housekeeping might stop by to refresh the room—or perhaps tighten the wayward faucet assembly and evaluate the commode—but no reinforcements ever arrived. 5. The Fourth-Floor Trek Compounding the room's quirks, our floor's ice machine had surrendered completely. Fortunately, we enjoy a brisk hike, so we logged the multi-floor stair climbs as impromptu cardiovascular training. 6. The Quicksand Mattress The bed offered its own structural mystery. The mattress was soft—not plush, but structurally collapsible. Lie down, and it immediately swallowed you whole, leaving you suspended in a slow-motion existential panic over whether you would be able to roll over or successfully extract yourself by morning. 7. Cryogenic Climate Control Meanwhile, the in-room air conditioner was operating at industrial capacity, seemingly determined to refrigerate Denton, Dallas, and adjacent counties. Whatever energy was saved on shower water was aggressively redirected into thermal sub-cooling. By sunrise, we were chilled solid, stiff as breakfast sausages. 8. Game-Day Blackout The television powered up as expected, but when it came time for kickoff, the Chiefs game was resolutely blacked out. No level of digital finagling or network troubleshooting could coax the broadcast past the blackout barrier. 9. Special Bonus An orphaned, industrial-scale toenail clipping—categorically not from our gene pool—curbside by the mattress, triggering an immediate, synchronized family gross-out. Traumatized? Yes, and actively recovering. The staff was kind, but the room itself was a masterclass in deferred maintenance. If you find yourself booking a stay here, pack your own toolbox—and may your stay fare substantially better.
• CC

  ColorCodedCoral

  Sep 22, 2026
  5.0
  For the most part, it was a regular Holiday Inn, but Eloise was extraordinarily helpful, and helped me feel very safe. When I had tried to swim in the pool, there was a man in the parking lot across from the pool who wouldn't leave, and kept looking at me and making me feel very uncomfortable. All I had to do was call the front desk to explain the situation, and Eloise came right outside to see if she recognized the man, and he left immediately after she came out to help me. She also helped me troubleshoot the TV, had a very welcoming vibe, and overall seemed like she wanted to help wherever she could. 10/10
• JR

  jeff roller

  Sep 14, 2026
  5.0
  Great place and friendly staff.
• JW

  John Wood

  Sep 3, 2026
  5.0
  I stayed here after a concert recently and was happy with my choice. While there's construction nearby, it was still fairly easy to reach. Our room was ready right a check-in time. The room was super clean, and there wasn't any freeway noise (we were on the back side of the hotel). Breakfast was pretty standard, the coffee was good. The price was fantastic. Would definitely recommend.
• PC

  Philip Chancellor

  Aug 20, 2026
  5.0
  Great stay! Eleanor helped me with parking my trailer and getting my room, she was amazing! She made this experience absolutely perfect.

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