Holiday Inn & Suites College Station-Aggieland by IHG

Reviews

• JJ

  Jiji J

  Oct 6, 2026
  5.0
  the BESTTT hotel we’ve stayed at!! angelina at the front was truly the best!! she was soooooooo lovely! will 100% be coming back!
• GR

  Gabriel Rivaa

  Oct 6, 2026
  1.0
  I’m giving it one star because that’s the minimum rating possible; customer service is very poor, breakfast isn't included (you have to pay extra for food), and the kitchen staff were very rude. The power outlets in the room were broken, and the bathroom water was scalding hot—there was no cold water at all. I do not recommend this hotel at all.
• KB

  Kent Bettisworth

  Oct 5, 2026
  3.0
  Need capital investment in rooms.
• BS

  Bronwyn ST

  Sep 15, 2026
  4.0
  The front desk staff in the evening was straight face bored or perhaps even angry or annoyed by our check-in. I remember when this hotel was sparkling brand new. Its time renovations. More importantly there is distinct lack of attention to detail in the room cleanings. There were no sheets for the pull out bed. There wasn't a facial soap bar in the bathroom. There were large chucks of paint peeling away from the ceiling above the windows. It was otherwise clean, beds were comfortable, quiet, good air-conditioning etc. Its hard to watch a once perfect property deteriorate.
• BW

  BB Whitfield

  Aug 1, 2026
  5.0
  I booked our Family Reunion group at this hotel. The Sales Dept was Amazing-very responsive, providing a quick turn-around of quoting, securing with a contract, and kind with professionalism. Lucia was great business partner to work with, I felt like a Team-Mate, and she provided a great experience with the process Before/During/After the Reunion! The Front Desk Staff were fabulous as well, with every interaction that I had with them, as well as with our family members. During my 4-night stay, I met about 6 team members and they all provided excellent customer service, with a smile, from check-in to check-out! They have plenty of indoor seating beyond the front counter, that extended into the Bar area, where we hung out- played games, chatted and enjoyed our precious time together with family coming from all over the U.S.! I always say that people are real quick to complain about service, but fail to provide those great experiences due to getting back home to life and the business that goes with it, but it's important for me to give commendation to outstanding service when received, and we had a big group of 18 rooms, and everyone was pleased! They outdid themselves, providing our family with an Exceptional Customer Experience! Thank you, Eden

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