SureStay by Best Western Channelview Houston East

Reviews

• CF

  Crystalann Flores

  Aug 2, 2026
  5.0
  Best hotel to stay at very quiet local stores near by and shipping centers.. friendly staff and excellent housekeeping the cleanest, remolded and very affordable great management and guaranteed the best night sleep you will ever get and plenty of parking with small continental breakfast in the mornings
• IM

  Ianna Mitchner

  Jul 29, 2026
  5.0
  This is such a great location by Best Western , they have the best Management ! Her name is Gladys ! She will make sure you have an amazing stay and great rates ! The housekeeper on property is amazing as well ! I never wait for any toiletries and the rooms are very well cleaned ! Book SOON !
• IC

  Imani C

  Jul 13, 2026
  1.0
  Trash! All these reviews are bs. This is the worst place. Do not stay here. Staff have no idea what they are doing. I could not even stay here because they could not charge my card because they were having issues. Then, turn around and charge my card two days later after I pulled up to check in. Talking about “late cancellation fee”. No. I had a signed agreement from the manager Susan Pritchett that the charges pending on my card would be refunded. The charges was not refunded. They LIED. Then, I called them about it and they hung up on me and said they will ignore all calls from my number if I ever tried to call back. I had to file a dispute with my bank to even get my money back from these SCAMMERS. I WILL NEVER DO BUSINESS WITH THEM. Gladys should not even be working there let alone be a manager. 0 out of 5 stars. Do not recommend. I hate that in order for me to even leave this post. I have to give them a star. Yall deserve nothing.
• WB

  Wesley B

  Jun 18, 2026
  5.0
  Hotel manager was awesome with excellent customer service