SureStay by Best Western Brownsville

Reviews

• AA

  Abdiel “Antonio” Arauz

  2 days ago
  1.0
  Don't book it! they don't disclose but they charge 100 deposit regardless how you have booked. Or if you have prepaid. Rundown hotel. Not in the best area of town. Somewhat clean for what you get but the hotel it's really not good. Breakfast, what a joke. Some granola bars and som package stuff, coffee horrible.
• IS

  Ilse Rodriguez Saleh

  May 9, 2026
  2.0
  El personal muy amable pero las instalaciones dejaron mucho que desear , a pesar de que se rentó una habitación handycap la cama era gigantesca para que un adulto mayor con poca movilidad pueda subir y bajar de ella , no imagino que pasaría con alguien en silla de ruedas . Las habitaciones olían demasiado a humedad . En general el lugar ya está viejo y desgastado . Y tampoco es tan barato . Es recomendable para un fin de semana de gente joven y adultos con movilidad completa. Resaltó mucho el trato de los empleados porque siempre fueron amables .
• TH

  Tara Hansler

  Apr 29, 2026
  5.0
  Michelle at the front desk is amazing! She figured out my reservation problem immediately and fixed it. The hotel management is superb and the rooms are clean and quiet. Breakfast is good too!
• GG

  Gracie Gonzalez

  Apr 29, 2026
  5.0
  We came for a family gathering, this is the place we stay when we are in town, Luisa at the front desk knows us by name and makes check in smoothly every time. Breakfast is always out on time and the rooms are so clean.
• TP

  Trinidad Perez

  Apr 26, 2026
  5.0
  We had a great experience the rooms were remarkably clean and we left very well rested we had a malfunction with the TV but the lady at the front desk, Luisa, came to our room and fixed the problem. We will make this our next stop when we come back into town.

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