Best Western Boerne Inn & Suites

Reviews

• BM

  Bailey M

  Apr 28, 2026
  3.0
  So I have to say as nice as the hotel staff is, the rooms weren’t that clean and the entire hallway was hot. The towels had black hair on them and that grossed me out. Also, I was walking down the hall and saw a huge roach, I’m talking stopped me in my tracks, HUGE. Really hope they figure that out before the entire hotel gets infested with them. 3 stars for the nice staff, but the hotel needs some cleaning.
• FK

  fransiska kusumaDewi

  Apr 13, 2026
  1.0
  The room was clean and comfortable, and they have a pantry area that’s open 24 hours, which was a nice convenience. However, my experience was very disappointing. I accidentally left my Prada sunglasses in the room—they were quite expensive. The next day, I called the hotel to ask about them. It took a long time for them to check, and I received inconsistent information. At first, they told me they had found my sunglasses. When I went to the hotel to pick them up, they said the item was in a locker. I returned again the following day, only to be told that they had never found them. I ended up going back to the hotel twice and still did not get my sunglasses back. I am certain I left them in the room, but the hotel ultimately claimed they never found them. So, my advice is: if you stay here, avoid bringing expensive items or be extra careful with your belongings. If something is lost, there’s a high chance you may never get it back, as they may simply say it was never found.
• KL

  Kyleigh LaRoche

  Apr 5, 2026
  3.0
  Bed are not a queen, they are fullsize, they are hard and the pillows are horribly small. The AC never really got the room down to make the room feel cold. The door for the bathroom in our room had a hole in the back of the door. Rooms were clean and the front desk person was nice and so was the breakfast room attendant.
• DM

  David Manago

  Mar 27, 2026
  4.0
  Nice old fashioned dated furniture. Only 1 fixture with I- phone plugs. Breakfast was great, self serve, coffee/ juice 24-7. Employee at desk was very helpful. You could see drops of ? Juice,water,coffee drops on the tile floors since last night. Need cleaning every 8 hrs. Nice and quiet. Will come back!! Try here! You decide! David
• MK

  Miriam D Kidd

  Mar 21, 2026
  5.0
  LOVED the hotel! Chris at the front desk was AMAZING and helped us find other places we would love to visit in our road trip. The room was so clean and neat. We had the king suite with a sofa bed and highly recommend this room-even for just 1-2guests! Worth every penny. The breakfast was always fresh, clean and nicely organized! There were so many options we wish we could’ve tried them all! Highly recommend!

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