The LINE Austin

Reviews

• AV

  Anya Vasylenko

  5 days ago
  3.0
  The rooms, hotel, and location were all nice, but the unexpected $99 amenities fee—about $33 per night—put a damper on the stay. I wasn’t told about it at check-in; I only noticed it on my checkout invoice and asked what it was for. The clerk explained that it was a resort-style charge covering the pool, gym, Nespresso machine, paddleboards, and bikes. The frustrating part is that I didn’t know these amenities were available during my stay, but I was charged for them whether I used them or not. I understand that hotels may charge a resort fee, but guests should be told clearly about it upfront so they can factor it into the cost and actually know what they’re paying for.
• CE

  Clarys THE ERA

  Oct 7, 2026
  2.0
  Very disappointed to see how the staff handles situation when they have rooms that are located By construction work right outside the hotel. I was very patient and thought that they were going to handle that and realize that they didn’t even try much and didn’t even message me while I was waiting for my room for more than two hours. Ended up having to stay in a very noisy room and This is my second time happening and I still have to sleep with the constant noise Coming into the room. Also the room has their rug not even laying flat across the room .
• KR

  Kaitlyn Reed

  Oct 7, 2026
  5.0
  Absolutely love everything about the LINE. This time I was greeted at checkin acknowledging how many times I've stayed at the hotel, which was greatly appreciated. The LINE is my only choice of hotel each time I come to Austin which is about 3 times a year. Everything about the hotel - from tacos in the morning, to poolside drinks, to the trail behind, to the pet friendly rooms, to the coffee in the lobby. I'm always greeted with nice service.
• LB

  Lee Beuk

  Oct 7, 2026
  3.0
  Although the view of the Capitol from our 11th-floor room was nice, it was the noisiest hotel room ever. 1). Noise from the street (on the 11th floor!); 2). Noise all around the 11th floor from the electric winch starting and stopping the 3 elevators throughout the day and night; 3). Noise from the ice machine at our end of the hall. So, the hotel may have a good location and an interesting vibe, but don’t count on getting much sleep.
• TS

  Taofik Sulaiman

  Sep 27, 2026
  1.0
  Terrible Service. Absolutely do not stay at this hotel especially for work/business. My room had completely wet floors and a foul smell upon check in so there must have been mold from how long the room carpets were wet. When I informed the management instead of switching rooms they offered me a second fridge in room. The management team was unresponsive and when I finally checked out, they took days to reach out to me to offer a resolution for the terrible experience. They even lied over email that i was offered to be relocated to another room. Why would I stay in a wet smelly room and deal with wet socks/shoes during a work trip???? Make that make sense. I finally reached out and requested a partial refund and they refused. Again absolutely do not stay at this hotel