The Spa is located inside the Loews Arlington Hotel and features six treatment rooms, spacious locker rooms, coed relaxation lounge, hair and nail services as well as a state-of-the-art fitness center with Technogym equipment.
Spa hours vary. The Fitness Center is available 24/hours a day. Appointments are encouraged but not required.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.