Staybridge Suites Amarillo-Western Crossing by IHG

Reviews

• MB

  Mett Barragan

  4 days ago
  2.0
  El hotel es muy bonito por fuera, se ve costoso incluso las áreas públicas del hotel se ven decentes,al momento de pasar varios días ahí notas como todo está sucio por donde veas hay manchas en paredes y alfombras , incluso mal olor en las habitaciones, las habitaciones tienen un muy buen espacio son cómodas y con cocina completa.
• GW

  Gene Wilkins

  5 days ago
  5.0
  Very nice all round stay
• AG

  Alex Grossman

  Jun 26, 2026
  4.0
  Decent overall stay… I was concerned after reading all the bad reviews so let me share my experience: The staff was all great The breakfast was average The room was very nice, beds comfortable, full fridge, microwave, stove top, coffee maker, toaster, all the dishes, pots/pans tools etc Comfortable, clean, NO BUGS (I say this because several people mentioned concerns about roaches etc) The one negative thing I experienced was the trash that was left around the property, there’s not the typical trash cans that you’d expect next to elevators etc. People stay here while cooking & creating trash and the rooms only have the tiny miniature trash bins you’d expect in a small bathroom. We were constantly making trips to remove the kitchen trash. Have a larger trash can in the room with a large bag Add trash bins on each floor
• SC

  Shawn Caradine

  Jun 21, 2026
  2.0
  Be cautious with this Staybridge. The appearance of this location is stunning on the outside, but not as much internally. I was not expecting trash lining up on the third floor, an underwhelming cleaning staff (you have to contact the front desk for room-cleaning the next day, but they may not make the bed or other common tasks), and a subpar front desk (at least the one that checked me in and another that disregarded my question). The food and drinks during social hour were also among the worst I have ever experienced, upsetting my stomach for the first time. The best saving grace is the location. It's just fine.
• TT

  thedealmama

  Jun 1, 2026
  1.0
  The dirtiest hotel I have ever stayed in. The tv remote was so caked with dust you would have had to clean it to read the buttons. The hallways smelled of urine, the coffee at breakfast was lukewarm, the juice and beverage dispenser didn’t look like it had been cleaned in a month. Absolutely disgusting. The location gets one star because every part of the property was dirty in some way. You could see where someone had peed on the headboard. We should have read reviews before booking, and would not recommend this hotel to anyone.