Best Western Abilene Inn & Suites

Reviews

• CM

  Christina Michaels-Isbell

  Aug 14, 2026
  1.0
  This place should be rated a 1 star hotel. It has an awful smell, the bedcovering was dirty and smelled like marijuana and there is no security. Left and went to another hotel!
• MM

  Matt

  Aug 8, 2026
  1.0
  My Wife caught the Maid searching through our belongings, We checked out early after that. Contacted BW Headquarters but they did not get back to us. Probably my last stay at a BW hotel
• CD

  Chasing Dawn

  Jul 28, 2026
  1.0
  Again, OVER $400 for a Best Western?? Data center, figures.
• RV

  R Vierra

  Jul 21, 2026
  1.0
  I almost exclusively stay at Best Western when I travel. The only time I don't, is when there is not a Best Western accessible. Over the years, I have come to expect great accommodations from BW. The Best Western Abilene is without question the worst hotel I have ever stayed at. I was shocked. My room had a musty wet scent and felt damp. Most of the accessible wall sockets were worn-out and would not support a cell phone charging block making them unusable for charging. My bathroom had a mildew scent and a urine scent at/ around the toilet. There was very little toilet paper on the roll, and the body soap and shampoo dispensar pump bottles were empty. I had to go to the front lobby desk for toilet paper, soap and shampoo. Along the hallway, there was dirt and mud in numerous places (likely from the guests that work in the surrounding oil fields, that track it in when returning from work). Although after this experience at this location, I will never stay there again, there are two positives. The hotel staff (front lobby desk) were professional and polite and the hotel sits literally about 100 feet off of the 20 Interstate Freeway (easy quick access). I would hope the Best Western Hotel Corporation does something about this Abilene location because it is not up to the Best Western quality standards.
• DS

  Denise Schilling

  Jun 29, 2026
  1.0
  Our stay was a nightmare 1st room we had the toilet wouldn't flush and wanted to flood the bathroom so we asked for another room and they moved us. Great get into the new room there was hair all over in the bathroom on the floor in the shower and on the sink. It looked filthy. The bed had hairs in the sheets so gross. So I went andgot to clean sheets get back to the room and put over the bed and it was nasty stained with what looked like old brown blood gross. My brother wiped all the tables and counters off they had nasty stuff all over. Whoever is doing the cleaning of the room's are not cleaning them it was totally disgusting we will never stay there again it was late when we got there so didn't move to another hotel. In the elevator my brother found a little black bug crawling on him not sure where he picked it up at. The fitness area does NOT have anything to sanitize the workout equipment with most other places always had something to clean up before and after a workout. I only gave 1 star so I could post it didn't deserve that 1 star. Do yourself a favor and find somewhere else and save yourself the nightmare. Also the new room's toilet was so wobbly almost fell off the 1st time sat on it. I did inform the front desk and told her it's a safety hazard for seniors or anyone for that fact. Front desk acted annoyed with us since it was 3 trips to the front desk not even 10 mins there. I did return the nasty sheet and requested another one. Don't use stained stuff you get enough money to have more clean bedding use it and upgrade and throw away the filthy one's nobody wants to sleep on sheets disgusting. Please get better help that does their job. No reason for such nastiness when you pay a lot to sleep at least have it cleaned. Oh almost forgot the trash and a pair of socks very noticeable next to the chair leg. My brother bagged it and left on the table going into the room and did take pics. Gross and Nasty 0 star's. The breakfast was okay. It was also very noisy with other's staying there being loud in the hallway. Terrible experience all around my worst stay ever in a hotel.

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