Holiday Inn Express & Suites Nashville North - Springfield by IHG

Reviews

• EP

  Emmalee Prince

  6 days ago
  5.0
  Me and my husband are from 5 hours away and spent a night here the room is nice bed is super comfortable. Room has good space. Lobby is gorgeous. Will definitely be back to stay and the women last night and today checking people in and out was very nice. Pool was pretty. Has a gold course right outside
• VW

  Vicki Whisnant

  6 days ago
  5.0
  Hotel was very clean. And the staff was extremely helpful and kind. I would definitely stay here again. There are alot of businesses around it to eat and shop.
• MP

  Marty Perkins

  Sep 4, 2026
  5.0
  Front desk was very helpful. Rooms were clean and staff was very kind. 💯💪
• EG

  Efrain Guzman

  Aug 16, 2026
  5.0
  Staff was great.
• BD

  Brandy Davis

  Jul 20, 2026
  2.0
  We booked the Holiday Inn for Saturday and Sunday night because we were traveling 6 hours for a funeral. The room was very clean as we have come to expect and one of the reasons we choose Holiday Inn on every trip we make. We booked our room for 6 people, 2 adults and four children. We had queen beds and a sofa bed. We noticed when we went into the bathroom that there were only 3 towels but didn't figure it was a big deal, we would just ask for more. Our hand soap at the sink was also empty. We called down to the front desk regarding this and were told we could just come down and get it. When we went to get it, we asked for extra towels. We were told that unfortunately there were none to be had. The front desk attendant said it wasn't because there were towels needing washed but because they literally didn't have enough to wash. Very incompetent on the part of Holiday Inn but not the fault of staff. 6 people needed a shower and had to share towels. The price of the room certainly didn't lead us to believe we would be sharing towels. Later that night, we took the kids swimming in the pool and guess what, no pool towels were available. We had to use one of our 3 bath towels for all of us to share at the pool. Later that night, we noticed there was no bedding for the sofa bed so we went to get that. We were given sheets and a blanket but told no extra pillows would be available. Again, we all had to share. Is there a problem that Holiday Inn doesn't have enough supplies for guests? We booked 2 weeks in advance. There's no excuse.

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