Best Western Plus Sunrise Inn

Reviews

• RT

  Robert Taylor

  Aug 16, 2026
  5.0
  We stayed here doing a very difficult time which we were in Nashville to bury our aunt and this hotel was really really nice the employees were so hospitable so respectful so courteous just all around decent people and as I told them as I left there I had a great stay at their hotel and I will be returning..
• JR

  Jean Ryland

  Jul 27, 2026
  2.0
  Hotel smelled old, like it had been flooded previously The beds felt like climbing in an oyster shell, clammy. It was a weird feeling which was confirmed by another guest. The TV didn’t work and they still charged me $250.00 for one night. There was a guest that was upset over missing items that they stated had been removed by hotel staff. The staff spoke very broken or no English so getting a clear response from them was limited. I was not pleased with it at all.
• SS

  Sean Sherlock

  Jul 26, 2026
  2.0
  I stayed here for two nights during a road trip. The location was convenient, with easy access to I-24 and a good option to avoid traffic. The check-in was an interesting experience. After a long drive, another guest and I waited about 10–15 minutes for someone to appear at the front desk. We even had time to keep each other company while waiting! Eventually, a phone call to the hotel helped bring someone to the desk. The hotel had a couple of power outages during my stay (not the hotel’s fault), but the lack of emergency lights in the hallways and a backup generator, at least for the elevator, was concerning. The hallway trash needed more attention, and the breakfast area felt disorganized. The coffee machine was out of order, without any notice on it. The elevator also had a noticeable smoke smell, which made the ride less pleasant. Better maintenance and more attention from management are needed.
• IW

  ilene wood

  Jul 25, 2026
  2.0
  Bathroom smelled a little bit. Toilet seat moves. Toilet paper holder in wrong place. Missing 1 face cloth. Remote was dead. AC was okay. I wouldn't stay here again. It needs better care.
• SS

  S7V7NFîV5

  Jul 11, 2026
  1.0
  Had to get my employer to switch to the hotel cross the street due to shitty attitude from young girl in front desk