Best Western Plus Sunrise Inn

Reviews

• RS

  Ryan Sweeney

  Sep 26, 2026
  4.0
  The room was great! One of the nicer Best Westerns I've been in. The location is near a drug rehab so you definitely see homeless and the like around there. But Nashville has the best homeless folks so I wasn't too worried
• AL

  Ariel Lindsey

  Sep 21, 2026
  1.0
  My husband and I booked a room at the best western sunrise Inn as a stop on our way down to New Orleans for our 10 year anniversary. When we got to our room there was a noticeable “mildew” type odor. Once we started to inspect our room things just got worse and worse. There was mold everywhere, and I mean EVERYWHERE. It was on the sides of the night stand, the lamp shades, the walls, and even in the paintings on the wall. There was a massive stain on the floor, and some questionable stains on the chair in the corner of the room. I took these photos and immediately went to the front desk, I expressed my concerns and was met with “oh I’m sorry, but we’re fully booked” and a blank stare. All of the hotels in the area were also booked, so we literally had no choice but to stay as it was 11pm and we had no where to go. I asked for a full refund and they told me the best they could do was give me a $50 refund. We left at 6 am and couldn’t get out of there fast enough, we both felt disgusting after sleeping in that room. All of this to say, don’t stay at this establishment if you don’t have to. While it was close to the city but far enough back to have some peace and quiet , I would have rather just not stopped and went straight to our lovely air b&b in NOLA.
• CC

  Charles

  Sep 18, 2026
  2.0
  The management are very rude and will kick you out for nothing and try to keep your $. The rooms are surprisingly nice considering it in a horrible neighborhood.
• JP

  Johnny Pressil

  Sep 17, 2026
  1.0
  I’m honestly not sure where to begin with this deplorable hotel experience. The property is severely run-down, appears neglected, and is in desperate need of major renovations. I would challenge the CEO or senior leadership to personally stay at this property for even one night and experience the conditions guests are expected to endure. I was particularly concerned about the apparent mold and poor air quality throughout the property. The conditions were concerning enough that I seriously considered contacting the local Board of Health to report my concerns. In addition, the guest rooms were outdated, poorly maintained, and not adequately clean. Overall, the condition of the property fell far below what I would consider an acceptable standard for a hotel. I will absolutely not be returning to this property, and based on my experience, I would strongly caution my friends and family against staying here. Management needs to take these conditions seriously and make substantial improvements to the property and overall guest experience.
• HG

  Heather Garrett

  Sep 17, 2026
  1.0
  Upon checkin, I let front desk agent know that doors were propped open at the end where you should need room key to enter, she said “that is like that all the time.” I expressed that it was not safe. No reply. We were moved to 3 different rooms. All rooms had mold. One room, door did not lock. Yes, signs are posted in parking lot, stating they weren’t responsible for damage to vehicles, but vehicle window was smashed. Nothing in vehicle to steal. They would NOT call police, we had to. They were no help. Approached in parking lot by an individual high on something. He went into lobby, not a paying customer. He approached people-nothing was done. Not a safe hotel.