Holiday Inn Express & Suites Murfreesboro West by IHG

Reviews

• SM

  Sandad M

  Sep 30, 2026
  3.0
  I spent five days at this hotel in Murfreesboro while in town for a conference and some sightseeing. The hotel is new, clean, and everything in the room worked perfectly, but the housekeeping fell short. Even though the booking notice said a full clean every five days, I didn’t receive fresh towels or have my trash emptied at any point. I don’t need daily service or a made bed, but fresh towels and trash removal would have made a big difference. Breakfast was okay, but not great. The scrambled eggs were the typical pre‑made kind (not my favorite), and the pancake machine made soft, undercooked pancakes. There were good options like fresh fruit, yogurt, cereals, and pastries. Honestly, I’d love to see a discounted rate for guests who could skip breakfast. The bed was comfortable, and I appreciated having both soft and firm full sized pillows. There’s no coffee maker in the room, but the lobby’s 24/7 fresh‑ground coffee machine was a nice touch. Overall, a comfortable stay with room for improvement in housekeeping and breakfast quality. It’s disappointing that hotels have moved away from refreshing rooms during a stay — that little touch used to make vacations feel special!
• FM

  Fred Murray

  Sep 18, 2026
  5.0
  Mom stayed here and the service was excellent
• M1

  M 1234

  Sep 14, 2026
  5.0
  I can’t say enough about how pleased I am with our stay. This hotel is very nice for a good price. It’s super clean (and I’m a germ phobic). Our room was nice, quiet and spacious. Drew at the front desk was super friendly and helpful. The breakfast in the morning was the best breakfast. Everything was good and kept full and clean. It’s also in a great location with many options for dining and shopping. Pool looked amazing too. We will definitely keep this hotel as our stop on the way through in the future.
• LM

  Lisa McBroom

  Sep 9, 2026
  5.0
  We stay here any time we come to MTSU and it’s always clean and comfortable.Breakfast has a great selection and it’s a hot breakfast as well.
• TA

  Tonia Atchison

  Aug 28, 2026
  5.0
  Great stay just South of Nashville. Easy access on and off highway 24 in a quiet area with lots of convenient nearby restaurants & stores. It's a newer hotel (just under one year). Lobby was open and welcoming, as were the staff. Nice area to sit in the lobby, as well as nice pool with sitting area near gas fire place. Hotel was very nice nice; clean with very comfy beds (& pillows) and no road noise. Great breakfast with fresh hot items: pancake machine, eggs, potatoes, meat, biscuits and gravy, homemade cinnamon rolls, as well as cereals, other bakery, juices, milks yogurts, etc. Highly recommended and would definitely stay again.

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