Best Western Plus Morristown Conference Center Hotel

Reviews

• MY

  Michael Yingling

  4 days ago
  5.0
  Great hotel for motorcyclists, asked if I could get a “ground for so I could carry all my stuff in” and got the hookup, there’s a patio with a sliding screen door you can park in front of, AC no bugs tv fridge and microwave worked close to dollar general for dinner and gas stations that sell beer…..for dinner
• LJ

  Lynne Jackson

  Jun 29, 2026
  1.0
  Do yourself a favor and don’t stay here!!!! No matter how tired you may be after a long day of driving, there has to be something better. We just checked in after a long day on the road. When we walked into the building, we were hit with the stench of a basement that has had long time water/flooding issues. Then we walked into a room that looked fine, but literally reeked of urine. On top of that, it had a slider door that didn’t latch properly, but did have a bar to secure it. The second room we were assigned didn’t reek of urine, but when I went to the bathroom to turn on the shower for my young daughter, the bathtub faucet literally shot off the wall. We were given another room with an operational shower, but the floor was nasty enough that you could see footprints all the way into the room and my sneakers slipped on the greasy floor. The mini fridge in the room was also had a leak on the floor right in front of it. The staff did the best they could in trying accommodate us with a decent, clean, operational room, but they could only give us what they had. So frustrated. They brought us a swifter for the 3rd room so that we could clean the floor along with 2 pads. Both pads were black after use.
• KT

  khoa tran

  Jun 24, 2026
  5.0
  Best midway stop between New York and Dallas! The staff is always friendly, and rooms are always clean and the price is always right. It’s a welcoming stop! Rooms are always clean, linens are always fresh, breakfast is yummy, and the fridge in the room is big enough for a normal sized family cooler. Plenty of parking spots. Kim is awesome, thank you for being so accommodating!
• AC

  Amy Clarke

  Jun 24, 2026
  5.0
  This hotel was very clean and right next to Cracker Barrel! The staff were nice, my only complaint was the person in the room next to me has their TV blaring all night! However, that wasn't the hotel's fault. Otherwise, I had a pleasant stay.
• SC

  Shyann Canul-Thompson

  Jun 10, 2026
  1.0
  My husband and I travelled to TN for a funeral & we booked a room for one night at this hotel on our way back home. My mother in law had a stroke the day before the stay so we ended up leaving TN a day early and did not stay here. We were more focused on getting home to be with my mother-in-law, that I did not call to cancel the reservation. Plus, online I had seen they wouldn’t charge my card until check in so I figured they wouldn’t charge me at all. They def charged me the full price for the stay. And according to the Manager Kim, the cancellation wouldn’t have mattered since it was less than 48 hours before the stay (if I could have seen the future, obviously I would have called). Kim advised me that she did not have the authority to refund me and told me I could dispute it with my bank but that it would most likely not be approved because people lie. She also told me there was no corporate office and that she personally knows the owner never refunds even in emergency situations like this one. I will be disputing this charge with my bank and also making sure we do not stay at this hotel the next time we are in TN. What a horrible way to do business.

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