The Peabody Memphis

Reviews

• RL

  Renee Law

  1 day ago
  5.0
  Reviewing based on what we saw at bar area and duck march + shops: very clean, exquisite bathrooms, and nice table staff (although service was a bit slow before the duck march). Would highly recommend checking it out. Looks to have a spa and several other amenities. Very close to Beale St
• DM

  Destiny Milton

  3 days ago
  1.0
  I never thought I would be writing this type of review about The Peabody because I have been there multiple times and always had a good experience. However, this visit was very disappointing. I went to The Peabody lobby to celebrate both my graduation and my engagement, which happened on the same night. There were eight of us, and we were very excited to celebrate. After we sat down in the lobby, it took at least 20+ minutes for anyone to come over and speak to us. When our server finally came over, she clearly had an attitude. It took another 20 minutes just to bring us water. Because the wait was so long, half of our group went to the bar to order drinks. By the time the server came back, she seemed upset that we had ordered drinks from the bar. I work in the serving industry, so I understand that every day is not a good day. However, customers should not be treated poorly. No one checked on us when we first arrived, not a manager or anyone. We eventually got hungry and did not want the bar snacks being offered. We noticed someone else eating pizza in the lobby for about 30–40 minutes, so we asked where they got it from, and they said Corner Bar. We ordered pizza, and as soon as it arrived, the manager came over very rudely and said, “I hate to rain on your parade, but you can’t eat the pizza in here.” She did not ask how we were doing, how our night was, or anything. I am very disappointed in the way we were treated, especially on such a special night. I will not be returning. I would give zero stars if I could.
• CO

  Chris Ober

  4 days ago
  5.0
  Absolutely beautiful place. The lobby is incredible. The bar drinks are well crafted. The service is attentive and kind no matter early morning or late night. The pastries were fresh and delicious. And the DUCK MARCH!!! ❤️ Loved our time visiting The Peabody. So much so we're considering staying in the future.
• AT

  Alicia Talley

  May 10, 2026
  5.0
  Joanna was amazing!!!! She is EXTREMELY attentive and goes out of her way to make you feel at home. She has made our entire trip unforgettable. She was there at the Sunday brunch and served at the concierge lounge. She is concierge on the club floor. If you have the pleasure of being served by her you will truly be blessed ❤️ Also the duck show was awesome and the host Kenan was phenomenal as well. He made everyone feel so special and no wonder he's the Duck Master 🦆🤗
• AK

  Anna Kyriakides

  Apr 29, 2026
  1.0
  Title: Bed bugs confirmed – hotel refuses accountability I stayed at this hotel on April23&24 and this was an extremely distressing experience. After the first night, I woke up with several bites but initially assumed they might be mosquito bites or an allergic reaction. After the second night, I woke up with significantly more bites, which made it clear something was wrong. As soon as I returned home, I saw a dermatologist who confirmed that the bites were consistent with bed bugs. This was medically confirmed—not speculation. I immediately contacted the hotel by both phone and email to report the issue. Despite providing this information, they refused to take any responsibility and did not properly address the situation. There was no meaningful follow-up or concern shown. This is not just about a serious cleanliness problem—it’s about how the hotel handles guest safety issues. Sleeping in a bed with bed bugs and then being dismissed afterward is completely unacceptable. I have documented this experience and hope the hotel takes it seriously moving forward. Until then, I strongly urge others to think carefully before booking here.

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