Complimentary High-Speed Wi-Fi
Crown Plaza provides complimentary high-speed Wi-Fi access to all our guests throughout the hotel premises.
Brand Certified
Crowne Plaza Memphis Downtown by IHG
3.7(1,563 reviews)
Certified by Crowne Plaza Memphis Downtown by IHG • Oct 11, 2026
Business Details
300 North Second Street, Memphis, TN
38105, United States
Certified by Crowne Plaza Memphis Downtown by IHG • Oct 11, 2026
(901) 525-1800
Certified by Crowne Plaza Memphis Downtown by IHG • Oct 11, 2026
https://www.ihg.com/crowneplaza/hotels/us/en/memphis/memss/hoteldetail
Certified by Crowne Plaza Memphis Downtown by IHG • Oct 11, 2026
About
Certified by Crowne Plaza Memphis Downtown by IHG • Oct 11, 2026
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Welcome to Crowne Plaza Memphis Downtown, where comfort, convenience, and Southern hospitality provide an exceptional experience.
Our downtown hotel near Renasant Convention Center, puts you near the city’s top attractions, including Beale Street and St. Jude Children’s Research Hospital. Ride our free shuttle to AutoZone Park and FedEx Forum. Visit the National Civil Rights Museum, tour Graceland, and explore the Memphis Zoo – just 20 minutes away.
Start your morning with a Southern-inspired breakfast or unwind in the evening with dinner and cocktails at Notes & Provisions Restaurant and Bar. Stay energized in our modern Fitness Center or relax at our sparkling outdoor pool. Host meetings, conferences, or special events in our versatile indoor and outdoor spaces, including an elegant ballroom and scenic top-floor venue. Enjoy amenities like free high-speed Wi-Fi, secure on-site parking, and a complimentary local shuttle covering downtown Memphis highlights. After a day of work or discovery, retreat to our contemporary rooms, blending elevated comfort with everyday functionality.
Whether you're visiting for business, vacation, or a special celebration, our hotel offers a refined, authentic Memphis experience rooted in culture, comfort, and connection.
Location
Certified by Crowne Plaza Memphis Downtown by IHG • Oct 11, 2026
Crowne Plaza Memphis Downtown by IHG
300 North Second Street, Memphis, TN
38105, United States
Hours
Certified by Crowne Plaza Memphis Downtown by IHG • Oct 11, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Products & Services
1 list · 4 items
Explore offerings from Crowne Plaza Memphis Downtown by IHG on 300 North Second Street in Memphis, with popular crowne plaza services available at this location.
Crowne Plaza Services
4 items
Crowne Plaza Services
Concierge Service
Concierge is available to connect with guests to assist them in their stay
Room Service
Room service is available and serving delicious food and drink to your room.
Accessible Rooms
Crowne Plaza has accessible rooms designed to ensure the comfort of guests with disabilities.
Reviews
3.7
1,563 reviews
5 stars
596
4 stars
387
3 stars
238
2 stars
141
1 star
201
- CBCody BruceOct 1, 20261.0One of the worst 3 star hotels I've ever stayed at. Room was somewhat clean but smelled terrible. No hot water, no stairs, and 1 single slow operating elevator. Staff at front desk was so rude upon our arrival. We said we were checking in and she asked us what we meant by checking in.
- AFAntonio FinnSep 22, 20261.0I bought my reservation through Agoda.com the day before my stay. The only purchase additional charge made at the hotel was the parking pass. I was cool with that. After I checked out, the hotel charged almost $400 to my card and said I should get it back within 3 to 5 business days which I haven’t received yet. That’s very incompetent. What kind of system is Crowne Plaza Downtown Memphis running?
- KLKody LambrightAug 31, 20265.0Great location with great staff
- NSNoah SpencerAug 26, 20265.0Pretty good place, it's in a decent location close to bass pro shop and its next to the highway having close connections with getting across town, however it is a little noisy at night from the cars passing by
- SSSinder SainiAug 19, 20264.0Nice place in heart of memphis downtown
Frequently Asked Questions About Crowne Plaza Memphis Downtown by IHG
Does Crowne Plaza Memphis Downtown offer Wi-Fi?
Yes, Crowne Plaza Memphis Downtown offers complimentary Wi-Fi to all hotel guests.
What is the cancellation policy at Crowne Plaza Memphis Downtown by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Memphis Downtown by IHG?
Yes, we Crowne Plaza Memphis Downtown by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Memphis Downtown by IHG have accessible rooms?
Yes, Crowne Plaza Memphis Downtown by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Memphis Downtown by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Memphis Downtown by IHG front desk for more information.
Is room service available at Crowne Plaza Memphis Downtown by IHG?
Yes, room service is available at Crowne Plaza Memphis Downtown by IHG serving delicious food and drink to your room.
Does Crowne Plaza Memphis Downtown have a Fitness Center?
Yes, Crowne Plaza Memphis Downtown offers 24/7 access to our fully equipped Fitness Center.
Does Crowne Plaza Memphis Downtown have a pool?
Yes, Crowne Plaza Memphis Downtown offers daily access to our outdoor pool from 8:00 AM to 8:00 PM.
Are the rooms and bathrooms at Crowne Plaza Memphis Downtown ADA compliant?
Yes, Crowne Plaza Memphis Downtown offers guest rooms and bathrooms equipped with ADA-compliant accommodation.
Does Crowne Plaza Memphis Downtown have free parking?
Crowne Plaza Memphis Downtown offers secure onsite parking at a charge of 22 USD.
What accessibility features does Crowne Plaza Memphis Downtown offer?
The hotel provides accessible parking and accessible rooms to accommodate guests with disabilities.
Is breakfast available at Crowne Plaza Memphis Downtown?
Yes, breakfast is available for guests at the hotel.
Does Crowne Plaza Memphis Downtown offer pet-friendly accommodations?
Yes, the hotel welcomes both cats and dogs as pets are allowed on the premises.
Are there fitness facilities available to guests at Crowne Plaza Memphis Downtown?
Yes, the hotel has a fitness center equipped with elliptical machines, free weights, and treadmills, and access is available for free.
What are the check-in and check-out times at Crowne Plaza Memphis Downtown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is there a local shuttle service for guests at Crowne Plaza Memphis Downtown?
Yes, a complimentary local shuttle is offered, covering downtown Memphis highlights including AutoZone Park and FedEx Forum.
What nearby restaurants can guests visit around Crowne Plaza Memphis Downtown?
Guests can enjoy dining at nearby locations such as Notes & Provisions Restaurant and Bar, Crossroads Tavern and Grille, and Alcenia's.
How can I get to Crowne Plaza Memphis Downtown using public transit?
The hotel is near transit points like the Union Station Trolley Stop, which can help visitors navigate downtown Memphis easily.
Are there any notable cultural or entertainment venues near Crowne Plaza Memphis Downtown?
Yes, guests can visit Ellis Auditorium and the Balinese Ballroom for educational events and concerts, both close by.
Does Crowne Plaza Memphis Downtown provide enhanced cleaning and safety protocols?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common and guest areas, and offers contactless check-in and checkout for guest safety.
Brand Certified Facts from Crowne Plaza Memphis Downtown by IHG
This information is certified by Crowne Plaza Memphis Downtown by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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