Best Western Sevierville/Kodak Inn

Reviews

• AS

  Amber Swinehamer

  Jun 29, 2026
  4.0
  This hotel is great, especially for the price with the amenities included. Parking was easy and felt safe. Check in was a breeze and the room was clean and comfortable. Breakfast was typical of hotel breakfast, but there were a lot of options to choose from. The location is great as far as easy on/easy off of the interstate and I assume proximity to nearby tourist attractions. However, while it's not something they can control, the location also brings my rating down. It's summertime and families are vacationing, which is awesome, but there were kids and adults running up and down the hallways after midnight knocking on doors. Just something to keep in mind when you're booking. Overall, we would stay again.
• MM

  Michael

  Jun 26, 2026
  1.0
  Terrible experience. Toilet had urine on it and was obviously not cleaned leading us to wonder what else they didn't clean...
• NG

  Natalia Q G

  Jun 26, 2026
  5.0
  Sorprendida con la gran calidad de servicios por un precio tan accesible, la habitación limpia y muy cómoda. ofrecen desayuno tipo buffet muy completo, con proteínas, cereales, lácteos, frutas.
• TK

  The Kolar's

  Jun 19, 2026
  1.0
  We were traveling on June 18th with our Girl Scout Troop back from Savannah, GA. Trying to be economical, we thought this would be a great choice for a 1 night stay on our way home. We arrived around 7:30 pm to a cranky front desk worker. Once to our rooms, we were starting to settle in. Shoes off and I stepped in something wet and squishy. I quickly put my shoes back on, told the girls to not put anything on the floor and started to look around. In between the beds, where I stepped barefoot was a smear of something. Also, there were crumbs throughout the room. Between the bed and nightstand, there was something sticky down the night stand and on to the floor. I called down to the front desk. The cranky worker came up, put his foot in the smear I stepped in and said ew sticky. He came back with a broom! Complained about it being sticky but swept up the crumbs. Then came with a strong smelling cleaner to mop. I explained that I get migraines and asked if we could just have another room. He said No. He proceeded to say he could "clean" with just water. I said that is not cleaning anything. He then just said we'll I can give you a refund. NOW, at 8 pm on a Thursday evening pur troop of 5 teenage girls and 2 women has to find a hotel with 2 rooms available. To say disappointed is an understatement. I have photos but cannot load ... go figure
• KH

  Kinsey Herrmann

  Jun 9, 2026
  2.0
  The rooms are dirty. There are stains on the floor and the walls, and there are cobwebs on the walls. The door leading outside in the pool room is left wide open late at night so anyone is able to go in. The pool room itself is very dirty and not well kept. The service so far has been not very good. Staff are seeming bothered by having to do their jobs and are slow to be of service. When we first entered our room, the bathroom stunk. The beds are nice but multiple bugs have been seen crawling around which leads us to believe that the rooms are not very well cleaned.

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