Brand Certified
Holiday Inn Knoxville N - Merchant Drive by IHG
4.2(826 reviews)
Certified by Holiday Inn Knoxville N - Merchant Drive by IHG • May 17, 2026
Business Details
5634 Merchants Center Boulevard, Knoxville, TN
37912, United States
Certified by Holiday Inn Knoxville N - Merchant Drive by IHG • May 17, 2026
(865) 687-8989
Certified by Holiday Inn Knoxville N - Merchant Drive by IHG • May 17, 2026
https://www.ihg.com/holidayinn/hotels/us/en/knoxville/tysmr/hoteldetail
Certified by Holiday Inn Knoxville N - Merchant Drive by IHG • May 17, 2026
About
Certified by Holiday Inn Knoxville N - Merchant Drive by IHG • May 17, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
We’re delighted to have you at our full-service hotel, conveniently located just 10 minutes from downtown Knoxville and the University of Tennessee. With easy access to Interstates I275, I75, and I640, our location is perfect for both business and leisure travelers. Enjoy a night out in Market Square or the historic Tennessee Theatre. Catch a game at Neyland Stadium or Thompson-Boling Arena, home to the University of Tennessee Volunteers, or attend an event at the Knoxville Convention Center. For outdoor adventures, explore the Ijams Nature Center, where you can hike and canoe with the family.
Business travelers will appreciate our close proximity to major companies and institutions, including Pilot Corporation, TVA, HGTV, Crown College, DeRoyal Industries, Coca-Cola Bottling Plant, Bush Brothers & Company, Comcast, Commercial Metals Corporation, and Siemens. Our hotel features a contemporary, modern decor package, offering a stylish, comfortable stay with the hallmark IHG Clean Promise, ensuring the highest standards of cleanliness and safety. This Knoxville, TN, hotel is the pinnacle of hospitality.
Begin your day with our fantastic breakfast selection, where kids 11 and under eat free. At the end of your day, relax with a casual American dinner at our Southern Hospitality Bar & Grill, or simply unwind and enjoy a cocktail. We invite you to experience our warm Southern care and enjoy a restful night in our beautiful hotel near Knoxville, TN.
Location
Certified by Holiday Inn Knoxville N - Merchant Drive by IHG • May 17, 2026
Holiday Inn Knoxville N - Merchant Drive by IHG
5634 Merchants Center Boulevard, Knoxville, TN
37912, United States
Hours
Certified by Holiday Inn Knoxville N - Merchant Drive by IHG • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.2
826 reviews
5 stars
481
4 stars
187
3 stars
60
2 stars
37
1 star
61
- ZAZach Alexander4 days ago5.0Alexis and Cody gave better restaurant service than I can rate here. Helpful and very patient. 6/5 stars. Grandmama says thank you
- PDPatrick DuffeyMay 7, 20263.0The only real flaw was in my dinner. I paid $23 for a burger and fries. The burger was sub par to McDonald's and there was a total of 6 fries......thats insane! Everything else was normal though
- JRJoey RichardsonApr 26, 20265.0Alexis was a Very great, friendly and welcoming thanks again Alexis keep up the great work…
- RRRenee RuffApr 16, 20265.0Visited Knoxville for a concert at Thompson Boling Arena. Convenient location to the Arena. Rooms were comfortable and clean. The breakfast buffet was fresh and good. The attendant, Alexis, provided friendly and efficient service.
- SPSiri PApr 12, 20265.0About an 11 minute ride to downtown, 8 minutes from Target , Walmart and 18 minutes from the mall. This location is right off the highway on the same street with a weathered Red Lobster, a Fairfield Inn and a Motel 6. Quite a mix but it works. There’s a shopping center across the main thoroughfare and several fast food outlets nearby. Check in was fast and easy. The hotel seems very new as everything appears freshly painted, newly furnished and cleaned. The room was on a higher floor on the opposite side from highway traffic which I would recommend. Carpet in the hallway was loose and should probably be replaced. My room was as I expected with plenty of towels, a microwave and a fridge. The beds were fluffy and quite elevated so perhaps the mattresses were really new? The hotel is pet friendly but I only encountered a yorkie and a caged hamster in the hallway. No funny smells, just an overall safe place to get some rest. Plan to pay for a typical breakfast served free at Holiday Inn Express. There’s not an omlet station or made to order option .
Frequently Asked Questions About Holiday Inn Knoxville N - Merchant Drive by IHG
Does Holiday Inn Knoxville N - Merchant Drive have a pool?
Yes, Holiday Inn Knoxville N - Merchant Drive has an outdoor pool.
How much is parking at Holiday Inn Knoxville N - Merchant Drive?
Complimentary parking is available at Holiday Inn Knoxville N - Merchant Drive for hotel guests.
Can I bring my pet to Holiday Inn Knoxville N - Merchant Drive?
Pets are welcome at Holiday Inn Knoxville N - Merchant Drive. Our Pet Policy: Pets are welcome with a 35.00 USD nightly pet fee and 105.00 USD maximum. Service animals are exempt from the pet fee. Please notify the front desk for a pet friendly room.
Does Holiday Inn Knoxville N - Merchant Drive offer free airport shuttle service?
Holiday Inn Knoxville N - Merchant Drive does not offer free airport shuttle service.
Does Holiday Inn Knoxville N - Merchant Drive have a restaurant on site?
Holiday Inn Knoxville N - Merchant Drive has 1 restaurant.
Brand Certified Facts from Holiday Inn Knoxville N - Merchant Drive by IHG
This information is certified by Holiday Inn Knoxville N - Merchant Drive by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website