Brand Certified
Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG
4.3(830 reviews)
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Aug 30, 2026
Business Details
6324 Papermill Drive, Knoxville, TN
37919, United States
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Aug 30, 2026
(865) 824-9030
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Aug 30, 2026
https://www.ihg.com/holidayinnexpress/hotels/us/en/knoxville/tyspm/hoteldetail
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Aug 30, 2026
About
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Aug 30, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The newest addition to the Heart of Knoxville,is the Holiday Inn Express Hotel & Suites Knoxville West at Papermill! We are conveniently located to I-75/ I-40 at Exit 383, just a short drive to Downtown Knoxville, the University of Tennessee campus, Knoxville Convention Center, West Town Mall and Turkey Creek Shopping. With our World Class Service and many Knoxville Businesses, Restaurants, Shopping and Attractions minutes from our front door, you'll discover why our guests have selected us as their Preferred Hotel in Knoxville!
This state-of-the-art Hotel features special in room amenities such as free high speed Internet access, Microwave and Refrigerator, 47" Flat Panel HDTVand Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center.
Points of Interest
Companies:Pilot Corp, Flying J, Team Health & Bush Bros
Universities:University of Tennessee, Pellissippi State & Knoxville College
Hospitals:UT Medical, Fort Sanders, Parkwest & Mercy Health Partners
Local Attractions:West Town Mall, Thompson-Boling Arena, Neyland Stadium, Knoxville Civic Coliseum, Regal Cinemas, Knoxville Zoo, Women's Basketball Hall of Fame, Three Rivers Rambler, Bijou Theatre, Tennessee Theater, Ijams Nature Center & Zuma Fun Center.
Location
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Aug 30, 2026
Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG
6324 Papermill Drive, Knoxville, TN
37919, United States
Hours
Certified by Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG • Aug 30, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.3
830 reviews
5 stars
488
4 stars
214
3 stars
68
2 stars
30
1 star
30
- NMNick MayAug 22, 20265.0For me, it’s the perfect hotel! It has all the items I look for: -Food options -a bar -hang out places in and out -comfortable room -new decor -a walk in shower -great workout facility Not high-end luxury but just nice. Service at the desk has been great, but the bar tender could be a little nicer. Morning breakfast however you want it.
- IAIsland AutismJul 29, 20265.0The lobby and room were clean. The beds and pillows were comfortable. Great night's sleep.
- SEScott EdgmonJul 26, 20265.0We decided to find a place to stay after the Shinedown concert. Highly recommend, not only looks clean, the lobby, the elevators, the hallways and the rooms smelled fresh and clean. Staff was very courteous and friendly, bed was great, which is rare.... breakfast was served the next morning, wow, huge selection, not just a Danish or cereal. They had bacon, sausage, eggs, potatoes, biscuits, gravy, waffles, cereal, oatmeal, fruit, yogurt, coffee, juice, milk, sweet rolls, Danish, toast, bagel and other items I didn't take time to look at. It was fresh and tasted great too.
- ARAnsley RebulaJul 26, 20265.0Great hotel. Friendly staff, fresh breakfast, clean stocked rooms, feels very safe and welcoming. Waffle House right next door. 10 minutes from Food City Music venue.
- CCCraig CocozJul 12, 20261.0The staff was nice enough. The room was disgusting, not cleaned, stains, etc... they need to completely redo this hotel. The staff didn't seem shocked when I said how gross that place was and was stuck in that room for multiple nights. Don't go there unless they rebuild or remodel its nasty. Also, its very loud with highway they dont have it isolated right and even curtains wont close enough to block the bright lights outside. My wife and I were not happy and never offered points or anything for having to stay in such a nasty room. Shame on you ISG for allowing this.
Frequently Asked Questions About Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG
What time can I check in and check out at Holiday Inn Express & Suites Knoxville West - Papermill Dr?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is breakfast included with the stay at this hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel offer free Wi-Fi in rooms and public areas?
Yes, free Wi-Fi is available in public areas and guest rooms.
Are pets allowed at Holiday Inn Express & Suites Knoxville West - Papermill Dr?
No, pets including cats and dogs are not allowed at this hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking, mobility accessible features, and elevator access.
What fitness and recreational amenities does this hotel provide?
The hotel has a free fitness center equipped with elliptical machines, free weights, and treadmills, as well as an indoor heated swimming pool and a hot tub.
Are there any business facilities available at the hotel?
Yes, there is a business center and a meeting room available for guests.
Does the hotel offer any special sanitation or cleaning protocols?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, and sanitizers are available. Contactless check-in and check-out are also offered.
What nearby attractions can guests visit around the hotel?
Guests can visit West Town Mall, Turkey Creek Shopping, the University of Tennessee campus, Knoxville Convention Center, Neyland Stadium, Knoxville Zoo, and the Tennessee Theater among others.
Are there dining options near the hotel for guests to explore?
Yes, nearby dining options include Waffle House for breakfast and brunch, as well as other local restaurants in the area.
How can nearby transit or services help guests visiting the hotel?
Nearby services like Knoxville Fire Station 18 provide safety assurance, and nearby real estate agencies and medical centers such as Premier Vascular Access & Imaging Center offer convenient professional services for guests.
Brand Certified Facts from Holiday Inn Express & Suites Knoxville West - Papermill Dr by IHG
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