Does the hotel provide free Wi-Fi?

Yes, free Wi-Fi is available in public areas throughout the hotel.

Are pets allowed at Holiday Inn Express & Suites Jackson Northeast?

No, pets including cats and dogs are not allowed on the property.

What are the check-in and check-out times at this hotel?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is the hotel accessible for guests with mobility challenges?

Yes, the hotel is mobility accessible and also features an elevator for guest convenience.

Are there fitness facilities available on-site?

Yes, a fitness center with elliptical machines, free weights, and a treadmill is available free for all guests.

What business amenities does Holiday Inn Express & Suites Jackson Northeast offer?

The hotel offers a business center and a meeting room for business travelers and events.

Are there dining options near the hotel?

Yes, several nearby dining options include Waffle House and Taco Bell, both within walking distance from the hotel.

Can guests visiting the West TN Healthcare Sportsplex stay at this hotel?

Absolutely, the hotel is conveniently located near the West TN Healthcare Sportsplex, making it ideal for teams and families attending events there.

What options are available near the hotel for coffee and snacks?

Starbucks is nearby, offering coffee and smoothies, and the hotel also has a Suite Shop with snacks and beverages.

Brand Certified

Holiday Inn Express & Suites Jackson Northeast by IHG

4.0

(803 reviews)

Get Directions Reserve Website

Business Details

55 Parkstone Place, Jackson, TN

38305, United States

(731) 736-1174

https://www.ihg.com/holidayinnexpress/hotels/us/en/jackson/mklje/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express

Holiday Inn Express & Suites is located in Northeast Jackson, just off I-40 between Memphis and Nashville, offering guests a perfect combination of big-city amenities and small-town charm. Our spacious rooms come equipped with refrigerators and microwaves for added convenience. Begin each day with our complimentary hot breakfast buffet featuring hot items, gluten-free options, signature cinnamon rolls, pancake machine and much more! Enjoy a variety of on-site amenities including an outdoor pool, 24-hour fitness center, business center, guest laundry facility, and a Suite Shop offering snacks, beverages, and necessities. There are a variety of restaurants within walking distance offering lunch and dinner options. Our business travelers can stay connected with our free high-speed, wireless Internet throughout the hotel. Our prime location is near major companies like Toyota, Kellogg, UGN Automotive, Delta Faucet, and ConAgra Foods. Guests appreciate our close proximity to the West TN Healthcare Sportsplex, which is perfect for teams, families, and coaches. Jackson, TN, is also home to several universities, including Union University, Lane College, University of Memphis at Lambuth, and Jackson State Community College. We look forward to welcoming you to The Hub City!

Location

Holiday Inn Express & Suites Jackson Northeast by IHG

55 Parkstone Place, Jackson, TN

38305, United States

Get Directions

Hours

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Reviews

4.0

803 reviews

5 stars

411

4 stars

199

3 stars

2 stars

1 star

KJ
Kevin Jackson
Jul 11, 2026
1.0
The guests and employees were smoking right outside our room during our entire stay. The AC brought the smell into our room. Breakfast was decent. The owner responded with 'sorry, give us another chance.' I will now edit my review by removing stars. Don't stay here. I received another “we’re sorry” e-mail. I now have removed more stars. Sorry doesn’t cut it.
RM
Rachel Miles
Jul 10, 2026
1.0
Due to a bad experience moments prior at a neighboring hotel, we stopped here. As a result of the previous experience, I asked if it was possible to see a room first. While the gentleman at the desk seemed as though he was going to accommodate our request, the lady quickly spoke up and said “no, we don’t do that”. When I asked “so I don’t know what I’m getting” she replied “no” very rudely and very unprofessionally. Thankful for her showing me the type of service we would have received had we stayed there. Save your money and find lodging elsewhere!
AB
Amy Bath
Jul 9, 2026
5.0
Clean spacious rooms in a quiet area. I only rated 4 stars instead of 5 on service because other than checking in we did not have any other interactions with hotel staff. Check in was a breeze.
VB
Vanessa Butanda
Jun 29, 2026
4.0
It was nasty to see this huge nail clipping on the ottoman. The floor was swept, but really needed mopped.
JD
James Duda
Jun 16, 2026
5.0
Hotel very nice and well kept. Room was also very clean and well kept. Front desk personnel were very friendly and very helpful. The manager came out to great us and engaged my wife while I checked in. He also gave me a very good recommendation for a place to eat which was spot on. Over all a nice to stop.

Frequently Asked Questions About Holiday Inn Express & Suites Jackson Northeast by IHG

What type of parking is available at Holiday Inn Express & Suites Jackson Northeast?

The hotel offers free accessible parking for guests.

Is breakfast provided at Holiday Inn Express & Suites Jackson Northeast?

Yes, guests can enjoy a complimentary hot breakfast buffet with hot items and gluten-free options.

Brand Certified Facts from Holiday Inn Express & Suites Jackson Northeast by IHG

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Certified July 26, 2026Yext Knowledge Graph

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