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Holiday Inn Express & Suites Harriman by IHG

4.6
(541 reviews)

Business Details

1885 South Roane Street, Harriman, TN
37748, United States
(865) 295-0001
https://www.ihg.com/redirect?path=hd&localeCode=en&brandCode=EX&regionCode=US&hotelCode=HRMEX

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Whether you are in Harriman to enjoy the wealth of outdoor activities or you are in town for business, we provide the comfort and quality you need in a home away from home. Renovated in 2017, our Holiday Inn Express hotel in Harriman offers a welcoming environment and is equipped with sophisticated business amenities and family fun perks. Centrally situated between Knoxville, Nashville and Chattanooga, just off I 40, our hotel is located in Harriman, TN is the most convenient lodging option in the area. Corporate guests appreciate our Harriman location, TN near businesses like TVA Steam Plant, Bayou Steel, Chase Scientific and ORNL. Boasting 276 square feet of well-appointed event space, our Harriman, TN hotel meeting facilities provide the perfect place to host your next event or banquet. You can even remain connected to the office with our complimentary Wi-Fi and 24 hour business center. Families looking for hotels in Harriman, TN need to look no further. Located in the heart of Tennessee, we are just a short drive from Smokey Mountain National Park and Pigeon Forge. Guests may also want to check out Neyland Stadium, home of the Tennessee Volunteers. Our newly refurbished indoor pool is heated. Our indoor pool provides a relaxing escape at the end of any day. And with the state of the art fitness center, it is easy to keep up with your daily routine.

Location

Holiday Inn Express & Suites Harriman by IHG
1885 South Roane Street, Harriman, TN
37748, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.6
541 reviews
5 stars
405
4 stars
88
3 stars
17
2 stars
13
1 star
18
  • EC
    EJ Campbell
    Jul 30, 2026
    1.0
    I booked through a 3rd party website. At check-in on 7/19, I was asked for a credit card, I wrongly assumed it was for incidentals since I had already paid. That part's on me. I questioned why an amount flashed on the screen after, the nice lady at the front desk informed me she accidentally charged me for the room instead of the 3rd party account. She assured me the charge would be reversed before it had the chance to process. At check-out the next morning, I asked for documentation at check-out. A different lady checked the system and could not find a reversal, but assured me it would be fixed on 7/20. It was not. I called the evening of 7/22 when the charge hit my credit card and was instructed nothing can be done with a manager and they would call me back the next morning. I called at 7/23 at 12:30pm when I hadn't heard anything and was reassured it would happen that afternoon and the manager had been in meetings all morning but they had my contact information and would call me that day. I followed up at 5:21pm and was scolded for calling again because the manager had been busy all day and would call me when they had a chance. I gave them until 7/27 before calling again. I left my contact information again and was told the manager would call me back. I followed up 7/28 at 5:07pm and was told "she (the manager) has your contact information, she'll call you." WHEN?! I was double charged. Why am I being treated as if I messed up? Why does it take 10 days to return a phone call?
  • PW
    Peter Weiksner
    Jul 15, 2026
    5.0
    Really great staff and facilitiy. The mgr, Cherry will do whatever it takes to accommodate your needs. She is a Gem!!
  • AC
    adgreek com
    Jul 6, 2026
    5.0
    The facilities were so clean, and the staff was incredibly friendly. When I went out in the morning, the foggy view of the mountain right in front was absolutely amazing. Everyone should definitely stay at this hotel
  • JL
    J Lil
    Jun 23, 2026
    5.0
    Nice and clean every time. Pool for the kids and workout room for the adults. This one has a restaurant included.
  • ST
    Sarah Tiffey
    Jun 18, 2026
    2.0
    Tesla charging port is broken. Had to find another station instead of the one at the hotel.

Brand Certified Facts from Holiday Inn Express & Suites Harriman by IHG

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Certified August 16, 2026Yext Knowledge Graph
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