Brand Certified
Holiday Inn Express Gatlinburg Downtown by IHG
4.5(1464 reviews)
Certified by Holiday Inn Express Gatlinburg Downtown by IHG • May 17, 2026
Business Details
322 Airport Road, Gatlinburg, TN
37738, United States
Certified by Holiday Inn Express Gatlinburg Downtown by IHG • May 17, 2026
(865) 868-6200
Certified by Holiday Inn Express Gatlinburg Downtown by IHG • May 17, 2026
https://www.ihg.com/holidayinnexpress/hotels/us/en/gatlinburg/gktex/hoteldetail
Certified by Holiday Inn Express Gatlinburg Downtown by IHG • May 17, 2026
About
Certified by Holiday Inn Express Gatlinburg Downtown by IHG • May 17, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
Location
Certified by Holiday Inn Express Gatlinburg Downtown by IHG • May 17, 2026
Holiday Inn Express Gatlinburg Downtown by IHG
322 Airport Road, Gatlinburg, TN
37738, United States
Hours
Certified by Holiday Inn Express Gatlinburg Downtown by IHG • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.5
1,464 reviews
5 stars
1,064
4 stars
248
3 stars
58
2 stars
28
1 star
66
- CTClyde Tyme3 days ago5.0Place was great. Location was great. Staff were great. Pool and water park were great. Overall a good experience here and extremely competitive pricing. I would definitely stay again.
- TTTammyMay 13, 20265.0Listen fellow humans… the Holiday Inn in Gatlinburg took good care of us. The staff was kind, the accommodations were just what we needed, and the whole stay felt easy and comfortable. It checked every box for our trip, and I’d gladly stay there again.
- NWNewPhone WhoDisMay 12, 20261.0Have had nearly constant loud pressure washing / air hammer / construction noise since checking in. Close to an hour now. Called front desk to see how long and the reason and they acted like they didn't know what I was referring to, said they'd ask around. We can all see the workers...... Wild.
- HHHenry HysMay 11, 20264.0We've had great experiences at the IHG hotels. Gatlinburg Express Hotel is in a good location with friend and helpful staff along with free breakfast and parking. Great amenities and worth making the trip.
- LGlynne giffinApr 30, 20261.0PLEASE DON'T STAY HERE! NO HOT WATER!! You try calling the front desk,it either goes to busy or just rings then hangs up. Chipped off paint in the room, you pay for Holiday Inn Vacation Club Waterpark and pool (not disclosed). If you ask for a manager ,they say he's not here (just got married). Says they are working on getting the hot water fixed ( read previous reviews it's been going on for months). IHG should be embarrassed to have this location associated with their name.
Frequently Asked Questions About Holiday Inn Express Gatlinburg Downtown by IHG
Does Holiday Inn Express Gatlinburg Downtown offer free breakfast?
Yes, the hotel offers complimentary hot and cold breakfast items from 6:30 am to 9:30 am.
Is parking available at Holiday Inn Express Gatlinburg Downtown?
Yes, free parking is available for guests.
What time is check-in and check-out at this hotel?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Are pets allowed at Holiday Inn Express Gatlinburg Downtown?
No, pets including dogs and cats are not allowed at the property.
Does the hotel offer any fitness and recreational facilities?
Yes, the hotel has a free fitness center with elliptical machines and free weights, an indoor heated pool with waterslides, a children's splash zone, and a hot tub.
Is Holiday Inn Express Gatlinburg Downtown accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and mobility accessible facilities including an elevator.
Does the hotel provide contactless check-in and check-out?
Yes, digital guest room keys and contactless check-in and check-out are available.
Are there any nearby attractions to visit while staying at Holiday Inn Express Gatlinburg Downtown?
Guests can visit Gatlinburg Ziplines Treetop Aerial Adventures for outdoor adventure, explore the Great Smoky Mountains, or attend services at Saint Mary Catholic Church nearby.
Is there a local shuttle service available for guests at the hotel?
Yes, the hotel offers a local shuttle service which can help guests reach nearby attractions and transit points.
Can guests find dining options near Holiday Inn Express Gatlinburg Downtown?
Yes, nearby dining options include places like Log Cabin Pancake House and Bearland Grill & General Store, great for breakfast and general meals.
Brand Certified Facts from Holiday Inn Express Gatlinburg Downtown by IHG
This information is certified by Holiday Inn Express Gatlinburg Downtown by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website