Best Western Franklin Inn

Reviews

• WF

  Wasim Farooqi

  2 days ago
  3.0
  Unfortunately you won’t find out if you booked a hotel or potel until you check in. While in shower I found out that the shampoo and shower gel dispenser were empty. They didn’t have the breakfast tea and you know why because hotel owner has Dunkin Donuts next door and we had to buy our tea from there and it cost more than $3 each for small tea. I must acknowledge the front desk staff is courteous. I am pretty upset 😡
• EL

  Erin Leckner

  Jul 1, 2026
  1.0
  If I could give zero stars I would. Stayed here on 6/27/26 for one night on our way to Florida. Place was full of trashy people. Smoking marajuana on the balconies, screaming and yelling most of the night, air conditioner sounded like we were working in a factory it was so loud. Sheets smelled like another man’s cologne. And then I was charged a $250 smoking fee even though we don’t smoke and they refused to refund my money. Never again!
• AB

  Alex Boyd

  Jun 21, 2026
  5.0
  I don’t generally stay at Best Western Hotels but let me tell you, as someone that’s travelled the whole country over and over for nearly two decades in the military, I’ve stayed here a handful of times and I really can’t say enough. This place is always clean, the beds are comfy, large rooms, they’re dry - not musty and the staff is always pleasant. It’s a great location, Starbucks and Dunkin’ practically in the parking lot, Publix right behind us, and Einstein Bagels and Waffle House right next door too. The Factory is just three miles away, which is a great time for meals or just drinks. Direct and easy access to the highway for traveling and a gas station right next door to fill up before you go. This place feels safe and it’s very convenient. I’d highly recommend this place for simply passing through or a long term vacation stay.
• NS

  Nicole Straight

  Jun 16, 2026
  5.0
  Absolutely loved this place. The room was small but comfortable. Bed was soft, shower was clean and had great pressure and the room was clean.
• DK

  Dana Kraemer

  Jun 9, 2026
  4.0
  It’s our first time staying in Our room, and it meets your basic needs for the most part. The shower is fantastic! I would just want to point out that the carpet is dirty. Our toddlers feet are black from walking on it and ours as well. So we literally are washing our feet (again) before we leave to go home today. Service is fine, my husband only really met with the front desk and she said our room was that way (pointed to the right)we soon figured out it was behind the building. Overall, not a bad stay! It’s decent when you need somewhere quick and affordable to stay and rest. If you are a pillow person like me and love pillows, bring your own pillows. The pillows are very small and deflate when you lay on them. Overall, it’s a decent stay and now we know what to expect, we will most likely come back when we have to make a quick stay and sleep somewhere. 🙌🏼😌

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