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Best Western Knoxville Airport/Alcoa

4.1
(403 reviews)

Business Details

162 CUSICK RD, Alcoa, TN
37701-3126, United States
(865) 273-2800
http://bestwestern.com

About

HotelBest Western
Located in Alcoa,TN, the Best Western Knoxville Airport/Alcoa is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Knoxville Airport/Alcoa
162 CUSICK RD, Alcoa, TN
37701-3126, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

4.1
403 reviews
5 stars
228
4 stars
82
3 stars
34
2 stars
16
1 star
43
  • TK
    Tommy Kitchens
    May 1, 2026
    5.0
    Checked in last minute before an early flight the next morning. Check in lady seemed to be in a bad mad mood which is understandable. It's a tough job. The best part was the driver being available 24/7, i.e. 4am. She was welcoming and cheerful the next morning. I would suggest she put a QR code in her vehicle for tips though as I did not have any cash on me to reward her for her great service and conversation.
  • JT
    John T
    Apr 22, 2026
    2.0
    Tried to book a room for my son who was waiting at the airport for a flight the next day. Stephanie put me on hold while she helped another customer. When she returned to the line I asked her for the room price and she said $85 plus tax, I asked if I could get the total and she said I can't do that I'm checking someone in. I told her that was fine, I'll wait and she replied " I just told you it's a hundred bucks". If that's the price it's fine but someone that treats customers this way should not be in the hospitality industry. She needs some more training in customer service Best Western, she represents your brand.
  • JG
    Jhona Jhoy Galarza
    Apr 19, 2026
    3.0
    It’s just ok. I think it’s still quite costly for the room. The first room given to us was dirty. The fridge was dirty too. The front desk was nice enough to give us a different room. Rooms can get a good deep cleaning specially the carpets and a little renovation. There are bugs in the room. Bathroom doors don’t lock which is a safety hazard if you have kids in the room. Breakfast was same for two days. Distance from downtown Knoxville was ok but traffic was horrible. The staff were great and smiles a lot.
  • LW
    Lewis Watts
    Apr 3, 2026
    5.0
    Nice place to stop for the night, not so friendly staff!
  • AC
    Andrew Currey
    Mar 26, 2026
    5.0
    Stayed one night - airport shuttle was fast and convenient, staff were all very friendly, and the room was as expected. Mattress was a little worn but the room was nice and clean.

Frequently Asked Questions About Best Western Knoxville Airport/Alcoa

What is the address of Best Western Knoxville Airport/Alcoa?

The hotel is located at 162 Cusick Rd, Alcoa, TN 37701-3126, USA.

Does Best Western Knoxville Airport/Alcoa offer free Wi-Fi for guests?

Yes, free Wi-Fi is available for all guests at no additional cost.

Brand Certified Facts from Best Western Knoxville Airport/Alcoa

This information is certified by Best Western Knoxville Airport/Alcoa and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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