Holiday Inn Resort Oceanfront @ Surfside Beach by IHG

Reviews

• CM

  Callihan Marshall

  1 day ago
  5.0
  My husband and I had our wedding at the Holiday Inn Oceanfront on October 9th and all I have to say is it was amazing. I felt like a queen the whole time! From the time I booked the venue (July 2025), until now, Lesley Montee, the venue manager, was amazing. We stayed there during our wedding and the staff knew that and treated us like royalty. Lesley was on top of literally everything. She didn't miss a beat! Our reception area was gorgeous, and she worked with us on seating. She can make almost anything possible. Just super easy to work that. On top of all that, the entire staff are good people. Just very genuine and down to earth and made us feel like family. The food was excellent too! We had filet, chicken cordon bleu, and stuffed eggplant. All of it was tasty. For passed hors d' oeveres, we had the crab cake, stuffed shrimp, and the smoked gouda mac and cheese bites. Everyone raved about the apps! Highly recommend this beautiful venue. It sits right on the beach! Love this place!
• LC

  Lynn Milam (CooperDaTroopa)

  Oct 1, 2026
  5.0
  This was our first visit to this IHG location and it won’t be the last. Everything was on point including the price, cleanliness, friendly and helpful staff. We had a beautiful private balcony with our oceanfront king bedroom. Just steps to the beach. Did not use the pool/hot tub or fire pit but they looked lovely. It was so nice having a delicious dinner at the in house bar/grill. No need to leave the property . My husband had a fresh Philly Cheesesteak wth Pub chips. I had the Grilled Shrimp tacos with chips and salsa with a yummy margarita. I failed to get the server and bar tenders names but they were great! All of it under $45. Perfect 24/7 coffee in the lobby and a delicious buffet breakfast after watching the sun rise from the balcony. Loved Christian and Annette greeting us and making us feel welcome during breakfast. Looking forward to visiting again. Great job!
• CS

  Cheryl S

  Sep 30, 2026
  4.0
  Requested a high floor room close to the elevator. They gave us a middle floor room away from the elevator. Check out time was 11. Housekeeping started knocking on our door at 10:20 and again at 10:35. Complained to the front desk. Restaurant had very good food. Bathroom floor was dirty.
• AZ

  Alabama Zephyr

  Sep 25, 2026
  2.0
  My first time visiting Myrtle Beach and I stayed at this Holiday Inn location for a couple of days. The 121.00 a night rate is appropriate with no free breakfast etc. Anyway, I arrived after dark and I must say the older fellow who checked me in was quite rude and very unhelpful. It seemed like we were a nuisance for showing up and disturbing his evening. He wore no name tag, so for all I know he wasn't actually even an employee other than the fact he was sitting behind the desk and checking us in. We had a room with a balcony in a sliding glass door. Although admittedly from looking at the outside all of the rooms may have this. But what was weird about the room was it seemed extremely humid and damp and even the sheets fell damp. It was rather uncomfortable but I was tired so I turned the air way down to remove some of the humidity from the room. The next morning we opened the doors and aired out the room and it was better after that, so no worries. Maybe housekeeping put sheets on the bed that were still wet I don't know. The room did appear to be pretty clean, so that was good. The next morning there was a lady at the desk with the name tag that read Michelle and if it wasn't for her positive cheerful attitude which greatly offset the grumpy old man the night before, I would say I would never return to this location. Management needs to look very seriously and having someone who checks people in that is so unhelpful and rude that it completely turns people off from staying at your facility. Your front desk staff should all be like Michelle and provide a positive outlook for your facility to your customers especially at check in! The old geezer looks like he could easily retire, and his attitude makes me think it's past time for him to do that! One other thing I would like to add, I really dislike the locations now, which it's only a few of them, that force you to leave a card on file for incidentals or whatever. If you are not going to charge anything else other than the room you've already paid for you should not be required to leave a card number on file nowadays with all of the credit card fraud that is going on in the world. I really dislike that because I have been a victim of credit card fraud three times now already and all of them have been in cases where employees had access to my credit card info. Therefore I don't like my information placed unnecessarily in a system and there is nothing that you have there that I'm going to buy that I won't just pay cash for while I'm there. Because of this alone I will never stay at this particular location again. And I'm starting to prefer Airbnb and bed and breakfasts just because they don't do that s***. If management lets me know you've change your policy to allow customers to opt out of that I would consider it, otherwise no and I would not have stayed here to start with had I known. Something else I'll have to start calling front desk before I make reservations to verify which is an added grief on the consumer.
• MM

  MVM

  Sep 13, 2026
  2.0
  We stayed in an oceanfront king room ($1,300 for 4 nights). Overall, the staff was friendly and the complimentary beach towels were a nice perk, but the hotel felt dated. Several maintenance, cleanliness, and comfort issues made the stay very disappointing. Extremely overpriced for the condition, cleanliness, and amenities offered. PROS: Friendly staff, free beach towel service, great beach access with outdoor showers & hose, pool area, free parking, location CONS: Very small rooms (online pics are deceiving), bathroom is TINY with no ventilation, very low water pressure in the shower, bathroom linens are flimsy and some stained, small balcony (approx. 3.5 ft wide) with an exhaust fan that blows hot air and is loud, balcony table & chairs were not cleaned (table had multiple drink stains), duct-tape patches on blackout curtain, hallways on guest room floors were hot, filthy area behind a chair in the room, $15/person breakfast is lower quality than some free hotel breakfasts (it should be free given the high room rate), lobby furniture is stained, pool deck furniture is not routinely cleaned or maintained