Holiday Inn Express & Suites Summerville by IHG

Reviews

• SS

  Sharti

  Apr 26, 2026
  5.0
  Hotel was very clean and staff was very friendly. Location was close to many restaurants and shopping mall. I would definitely recommend this hotel and rice was very reasonable.
• DH

  Dave Helbin

  Apr 25, 2026
  1.0
  ​This hotel has gone downhill fast. We used to enjoy staying here, but the rooms are now filthy and the pool is questionable at best. They overbooked our reservation, shoved us into the wrong room, and refused to offer a refund for the error. Definitely not the "newer, nice" hotel it used to be. Book elsewhere!
• DR

  Delilah Rae

  Apr 19, 2026
  1.0
  The lady who worked the counter Saturday 4/18/26, for one, she was out front SMOKING in front of customers, along with her friend. There were five people in line before she decided it was time to do her job. Two, she was not wearing a uniform and looked like a complete slob, dirty clothes, hair was a mess. The most unprofessional we’ve ever seen. She then had nothing but attitude with every customer. She argued with a customer because you guys cancelled his room for no reason. She then slips up and tells them that they needed his room for someone else. What’s the point in booking online then?! We felt so bad for that poor gentleman. By the time she got to us, she was in such a bad mood she was rude when we asked any questions. When we asked to speak to a manager, she said there wasn’t one. The breakfast food was also picked through by the time we got there and when we asked if any fresh was being put out, we were told no, we get what we get. Experience here was just awful.
• VG

  Vicky Gorham

  Apr 18, 2026
  5.0
  Very nice courteous!
• MM

  Michael

  Jan 17, 2026
  5.0
  If you're in the Summerville area I would highly recommend this be your go to hotel. I was pleasant surprised how nice this hotel is. The staff was very friendly. I had a suite on the top level (4th floor). The room was very large, with a very large bathroom. The hotel is in a busy area, with restaurants and stores in walking distance.