avid hotel Summerville by IHG

Reviews

• KV

  Kristin VanCuren

  May 10, 2026
  2.0
  I really wanted to like this hotel. It looked very modern, clean, and was reasonably priced, etc. The only reason I am giving it 2 stars is because the staff was amazing from the moment I walked in. I had just driven 8 hours to see my mom, who recently had to be put in a nursing facility. 1. The AC vibration was absolutely horrible. You couldn't hear yourself talking. I did mention this, but was told, it was because it was a smaller room (I call bologna). Staying on the Vegas strip was quieter! 2. The shower had hair on the wall and the flooring is so slick, I was afraid I was going to slip and fall while in it. 3. I went to use the hair dryer, it had hair all wrapped around it, stuck on and in it, and in the bag. Disgusting. 4. The refrigerator was not working at all. I put a few Cokes in it when arriving, they were still warm the following morning. 5. Breakfast was ice cold. Not even room temperature. This included rubbery eggs. When going downstairs the following morning, I did bring all this to the desk clerk's attention. She was apologetic and said while we were gone, everything would be taken care of. I saw her write it down. I heard her tell housekeeping. I returned 6 hours later and went upstairs to my room. Nothing had been touched. Same hot refrigerator, same nasty hair dryer, same loud AC. It sounded like airplanes landing at an airport. I will be coming to Summerville every 3 months, but I will stay elsewhere.
• YM

  Yuriy Ivanovych Murha

  May 9, 2026
  5.0
  Super Hotel a skvělý personál vynikající comunikace z obsluhou.
• DZ

  da vid Zacher

  May 9, 2026
  5.0
  Good, economical, clean hotel. Staff was great. Room was perfect!
• DS

  Darina Stefanenko

  Apr 30, 2026
  1.0
  AVOID AT ALL COSTS! Forced to sleep my friend in his car due to gross negligence. ABSOLUTELY DISGRACEFUL. He had a confirmed, prepaid reservation through Expedia. When he arrived, the staff told they were overbooked and simply refused to give him a room. Under IHG’s policy, they are required to "walk" the guest (find and pay for another hotel). Instead, the management (General Manager Makayla Pryor) and staff did NOTHING. They refused to relocate him and refused to issue a refund on the spot, despite having his $156.40. Because of their negligence and total lack of professionalism, he had no place to go and was forced to spend the night SLEEPING IN HIS CAR. He have spent a weeks trying to get his money back, but they keep stalling and lying. This is a safety violation and a complete breach of contract. He have already contacted IHG Corporate and filed a dispute with his bank. STAY AWAY FROM THIS PROPERTY. They will take your money and leave you on the street!
• AP

  Arkady Patsalov

  Apr 19, 2026
  1.0
  Sheets, comforter, and pillows were unchanged prior to checkin. Visible use and pubic hair present on sheets. Blood smeared on bathroom door. Footprint on pillowcase. Took 7 hours to get fresh sheets. We had to change the sheets ourselves. Also had roughly 10 kids playing basketball and baseball in the parking lot hitting the cars. Management did nothing.

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