Holiday Inn Express Myrtle Beach-Broadway@The Beach by IHG

Reviews

• ST

  Shea Tyrone

  Oct 1, 2026
  5.0
  We had a wonderful experience, staying here at the Holiday Inn express at Myrtle Beach at the Broadway at the beach. Rooms were comfortable and clean everyone there was friendly and it was right across the street from a lot of activities. Great place great price highly recommend.
• KW

  kevin weber

  Sep 20, 2026
  5.0
  It's a wonderful staff, nice rooms and very close to everything.
• AC

  Adair Connor

  Sep 1, 2026
  3.0
  The bfast staff were awesome! Especially miss ruth! The two queen beds were so hard and uncomfortable and the bathtub wouldn't drain when showering. But the room felt clean when we arrived. There's also a lot of leaking problems. There was a dripping sound constantly from the air unit above our window dripping onto our unit allll the time. And a massive drip outside the exit onto the side of the hotel by room 100.
• RT

  Robert Thompson

  Aug 24, 2026
  1.0
  Disappointing Stay at Holiday Inn Express Myrtle Beach Broadway My wife and I checked into the Holiday Inn Express Myrtle Beach Broadway on Friday, 8/22/26, for a two-night stay. Unfortunately, the condition of the room and the customer service we received were extremely disappointing. When we entered our room, we immediately noticed that the shower curtain appeared to have been rolled up in a ball. It was extremely wrinkled, with the bottom badly frayed. There was also visible rust and mold around the bathtub, and the caulking around the toilet was in terrible condition. These are not the standards I would expect from a Holiday Inn Express. That night, we were kept awake by the constant sound of dripping. The next morning, we left the room assuming housekeeping and/or maintenance would address the problem, particularly the AC unit that was leaking water onto the floor. Unfortunately, when we returned around 1:30 p.m., our room had not been cleaned at all. We went to the front desk and were told that because it was after noon, we could not receive full housekeeping service. I have never encountered that policy at a hotel in this manner. We specifically requested service and explained the issue with the leaking AC. Housekeeping eventually came to the room, but all they did was make the bed and empty the trash. The dirty towels were left behind, and the water from the AC was still on the floor. The interaction with the day-shift front desk representative was particularly disappointing. She was extremely rude and, afterward, never even acknowledged us when we walked through the lobby. Her name tag was also upside down. The night-shift desk clerk was no better—he never spoke to us or even looked up, appearing more interested in his laptop than the guests. The breakfast was okay, but nothing special. There were two pans of potatoes, which seemed unnecessary, while the overall selection was fairly average. I do want to give credit where it is due: the breakfast attendant was wonderful. She was friendly, attentive, professional, and genuinely welcoming. She was one of the few employees who made us feel like valued guests. Overall, the hotel appears to have significant issues with cleanliness, maintenance, presentation, and customer service. The condition of the room, the unresolved AC leak, the housekeeping experience, and the attitude of the front desk staff made this a very disappointing stay. Unfortunately, we will not be staying at this hotel again. I hope management takes this feedback seriously and addresses the apparent lack of standards throughout the property, both inside and outside.
• HI

  Haleigh Ingersoll

  Aug 6, 2026
  5.0
  I absolutely loved EVERYTHING about this hotel. From the location, staff, pool, and the room. Everyone was so nice and VERY accommodating. We stayed about 4 nights and enjoyed every second of it. Breakfast was very good, S/O to the cook! Nothing was empty even though the breakfast area was full. Someone was ALWAYS at the front desk which was very nice to see. Housekeeping was VERY VERY nice. Thank you all, you made my first time in the area VERY welcoming! To the man that worked the front desk mainly all weekend, you truly are incredible! I hope you get a raise or a bonus or something because you’re very good at what you do, thank you for being so kind and welcoming!!