Best Western Executive Inn

Reviews

• DM

  Don Mcbride

  May 3, 2026
  4.0
  They had a little hot tub in our room it was well needed very comfortable not a bad price
• JM

  jim mosley

  Apr 24, 2026
  3.0
  I just have to leave a review about our stay at this Best Western. I can say the staff we encountered were nice. The room and the dining area ,well those need improvements. The curtains in the dining area were very dirty at the bottom, im sure from mopping with a dirty mop and not taking the time to lift the curtains out of the way. . The TV in our room was very small, the sound was messed up. The base boards in our room were missing and the bathroom tiles were broken and missing grout which the broken tiles could easily cut someone. The carpet in the hallways were filthy. Considering we paid over $125 for one late night stay and left early in the am. We were very disappointed..also the breakfast was not good. The sausage gravey was so disgusting it almost made me sick. Best Western do better.
• RN

  Rick Naya

  Apr 13, 2026
  3.0
  Decent hotel when on tour or need a cheaper price... breakfast was Decent nothing spectacular but doable.
• GU

  Google User

  Apr 8, 2026
  3.0
  Some of the rooms have been remodeled but there are still a lot of outdated things about this hotel.
• BD

  beka dilley

  Mar 30, 2026
  1.0
  I stayed at this hotel on March 21st–22nd while traveling from Florida back home to Frederick, MD. We specifically chose this location because it was the perfect halfway point and it advertised an indoor pool, which was something my daughter was really looking forward to. Check-in started off fine — the front desk associate was friendly, and I was charged $216.91 for the night. However, at no point was I told that the pool was closed. After bringing our luggage up, my daughter, boyfriend, and I immediately changed into our bathing suits to go swimming. We even walked past the front desk and down the hall in clear view of staff — still, no one said a word. When we got to the pool area, there was a large sign saying it was “closed for maintenance.” This was extremely frustrating and disappointing. Had we known this at check-in, we absolutely would have chosen a different hotel. There were also no visible signs at the front desk warning guests about the closure, which feels very misleading. On top of that, the condition of our room (Room 205) was not acceptable. There were no baseboards, and there was a noticeable stain around the toilet area on the floor, which made the room feel unclean. After leaving an honest review through Best Western, I received a follow-up email from the general manager apologizing and providing a “direct number.” When I called, it turned out to just be the front desk, and he wasn’t even available. That only added to the frustration, as it felt like another empty gesture rather than a real attempt to resolve the issue. Overall, this stay was disappointing due to lack of transparency, poor room condition, and lack of follow-through from management. I would not stay here again and would not recommend it to others.

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