Holiday Inn Express & Suites Camden-I20 (Hwy 521) by IHG

Reviews

• JS

  Jay Selman

  Apr 30, 2026
  1.0
  After the experience I had at the Holiday Inn Express in Camden, the only reason I am giving it a one star is because they don't have negative numbers. I am on the road at least once a month, and this is the worst experience I have ever had at a hotel. When I came to the front desk, there was a large group checking in. One of the clerks offered to check me in and the other person at the front desk who it turns out was the manager, told this desk clerk, "Don't worry about HIM right now we have this group to check-in." Maybe a greeting such as, "Sir, please be patient for a minute. We are checking in a group" would have made me feel like more of a welcome guest. When the manager finally got around to addressing me, she said without explanation, "I'm going to move you across the street to the Hampton Inn." I figured that was fine. Since I have gold status with Hilton. She got in her car and led me across the street to the Springhill Suites. When I asked about the hampton, she said, don't worry, this is a newer hotel. Don't worry, it's the same price." Except, it was not. They did not even show a reservation for me, and the desk clerk at the Springhill Suites got ready to charge me $270 for 1 night. When I explained that my whole visit was supposed to be under five hundred dollars for 3 nights, he got on the phone with the Holiday Inn Express. 5 minutes later, I said the heck with it and walked out. It turns out the Hampton Inn in Camden was full, so I wound up having to get a room in Clemson. Two hours later, the manager from Holiday Inn called me to say, if I still needed a room, she had one. Thanks, but no thanks. I spent 35 years working in customer service for an airline, and I knew what was expected of me when I was serving the public. The manager of the Holiday Inn Express in Camden could stand to have a little refresher course on how to treat their customers and make them want to return.
• MW

  Mike Wescott

  Apr 9, 2026
  5.0
  Ended up staying here out of desperation, the price was worth the room I stayed in so much that I booked a suite just to see how good it was! They breakfast smelled fantastic and the coffee was top notch. If I have a choice I will always try to stay at a Holiday inn due to this locations awesomeness!!
• CT

  Connie Taylor

  Mar 15, 2026
  5.0
  From front desk to everyone I encountered working there, it was a GREAT experience. Highly recommend!!
• MR

  Miriam Rosas

  Feb 27, 2026
  5.0
  Friendly staff, clean rooms. Breakfast options are nice. Traveling for work so definitely recommend staying here.
• EE

  ERIKA

  Feb 15, 2026
  4.0
  Normally I don’t mind holiday inns but this one wasn’t the best. They are very friendly and I enjoyed their service though. They allowed early check in and had our room ready, which was conveniently on the first floor. The downsides were that bathtub was slow draining when we would shower and the towels are extremely small. The tv guide they provided wasn’t accurate, some channels on those lists couldn’t be found. Lastly their AC was leaking on the floor which we noticed at the end of the night and informed them upon check out the next morning. I like this one better than the Hampton Inn across the street but the only other downside was their gym was a TINY room and outdoor pool so couldn’t be used during winter time.

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