Holiday Inn Express & Suites Pittsburgh West Mifflin by IHG

Reviews

• CH

  Charles Hannen

  6 days ago
  5.0
  I own a business in the area and come from out of town and rent a room from here multiple times a week. Everyone here is so friendly and kind plus the rooms are always clean. Best hotel in the Pittsburgh area i highly recommend
• NH

  Nathan Harmony

  Apr 27, 2026
  4.0
  Very nice hotel. Beds were very clean and had a huge shower. Loved every moment.
• DL

  Darlene Laboy

  Apr 20, 2026
  3.0
  The rooms in this hotel are great. Beds are comfortable. Rooms are cleaned well. Bathroom is very nice. They use Dove soft soaps and shampoo, conditioner. So it is very luxurious. Location was great for the purposes of my visit as I only needed a room to sleep in. Malls or activities were a short distance away. Lobby space is great as well. Breakfast was amazing with many options that were filling and well seasoned (I book a few hotels a year and I've run into quite a few salt and pepper breakfasts). Service was poor. Not in house service - cleaning and the man at the front desk that worked overnight during our stay from 04/07 - 04/09 were excellent. The service I am speaking on are the two individuals I had to communicate with in order to book my reservation, Deb and Angie. The process was made complicated by small errors in paperwork I received and when I checked in on revisions I was met with coldness upon receiving the revised and corrected paperwork. In a phone call I had with Deb she was very short and barely gave me room to speak. The conversation was unpleasant. I was also left for stretches of time with no updates about my reservation. When checking in I noticed the information was outdated as I shared a few revisions of my booking - I booked 20+ rooms so details were important. The man that was there overnight handled this really well, I am very grateful for his support. The price point was great so I did continue with the booking despite the complications. As I said before the hotel itself is wonderful - so I am glad I continued with this reservation. Getting to the reservation was the very complicated part.
• SS

  Saywhatgirl

  Mar 13, 2026
  2.0
  I use a wheelchair- a REGULAR sized wheelchair and it could not fit through the hotel door. I asked for a two bed handicap room and they don’t have them or roll away beds. The room was a little beat up, the staff was VERY friendly but couldn’t do anything.
• SL

  Sanjeev Kumar Laha

  Feb 24, 2026
  5.0
  Not sure how many times I have stayed at this property. Whenever I visit Pittsburgh, I automatically end up staying in this property. Excellent staff, always there to help. Front desk extremely courteous and professional. Breakfast is awesome and so is the coffee. The breakfast staff are great too.