Holiday Inn Express & Suites Lancaster-Lititz by IHG

Reviews

• SS

  Stephanie Shearer

  Oct 4, 2026
  1.0
  I love the location the beds were like a rock and the pool was ice cold had no heater in it you could not get in it for the life of you
• LH

  Linda Harting

  Oct 4, 2026
  5.0
  Clean, comfortable and friendly. Nice breakfast with a number of options. Beds and pillows comfortable. The pool heater was broken at our visit, but still swam. Pet friendly. We were traveling for a family wedding. So many things nearby- stores, antique shops, farms.
• RB

  Robert Brown

  Sep 15, 2026
  1.0
  Ugh, this is the first time we've been seriously disappointed in a Holiday Inn. The bathroom was dirty with mold all around the shower. The room itself was damp with humidity. Should have stayed at a Marriott or Hilton and just ate the drive. AVOID if possible.
• MS

  michele stevens

  Sep 9, 2026
  2.0
  Check in was great. The giy that checked us in was a very good employee. We stayed 5 days. Was dirty from day one. Only think they did was give is clean towels except for one day one of them had a dirty hand print. Floor was dirty, commode had told on the water holes in the toilet, tables was never wiped off, bathroom had mold growing never cleaned it, cob web hanging from ceiling, floors needed sweeped, and the worst part wifi sucked. It took all my data up. Was coming back and i couldn't use my gps. Instead of half hour back it took 2 hours. Had to ask some stranger to look directions up to get back. And couldn't use computer had a virus said on the screen and printer was out of ink, food in the chairs in breakleast area and window seal was disgusting. Had to sit there one morning. They serve to omelets to much. You might get bacon or turkey sausage everyday. Every 2 or 3 days or bacon or sausage patty or scrambled eggs. Exercise rooms was dirty and pool filter was shut off at 8. Look horrible. But went in and i think it just needs redone. Was brought to the attention of the front desk everyday. Said they will email boss. Nothing was done. Also not once did I see anyone running a sweeper. And garbage cans was over flowing from people's rooms in the hallway. Of they call throwing on paint on the walls a remodel. I can see they put in cabinets shower and sink was nice but needed a grab bar. Bed was comfortable and pillows. The warm cinnamon rolls was great. But if they keep letting these employees do nothing to up keep your going to have a bug infestation especially youb let animals there. And most likely be shut down.
• AS

  A. Scully

  Sep 3, 2026
  3.0
  Decent small hotel for the price. Free breakfast was good but the pool was cold and when we had a maintenance issue we were told there was no maintenance person around to help so that was a little weird I guess

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